Good customer service, smooth and efficient operation, thanks.
10/27/2016
Sofia T. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are awesome!
10/21/2016
Lisa K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional. The work was good and fast and I could not have been more pleased!
10/16/2016
Agustin R. VERIFIED CUSTOMER
Vehicle Make : Volvo
Buenisimo optimo
10/8/2016
Sean C. VERIFIED CUSTOMER
Vehicle Make : Acura
My car was fixed promptly. People were friendly.
10/7/2016
Lauren S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were very helpful and responsive. Thank you!
10/3/2016
Madhumita S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Worst experience. Added 200 miles to my car for unknown reason..took 3 weeks to repair. really unhappy with the experience.
10/1/2016
Peter F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car repairs look great and I'm very satisfied with that. But I did call today because the cup holder insert for the two cup holders in the front seat console is missing, and it was there when I dropped the car off. The fellow I spoke with said he would call me right back but didn't. It's a little thing, sure, but now the cupholders don't work, and since you all removed them you should have replaced them. And the fellow should have called me right back as he promised. So, I'm 99% satisfied with your service, but that **** ****% is going to stick with me and I won't be able to forget it.
9/30/2016
Gabriella Rojas-veizaga. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm extremely satisfied with everything, the service was very nice. Thank you all so much, especially to Claudia.
9/28/2016
Mohammad R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nice experience. Thank you.
9/20/2016
Gary L. VERIFIED CUSTOMER
Vehicle Make : Toyota
It is totally unacceptable to text me at 7AM on a Saturday morning just to ask about my satisfaction. There is no need to wake a customer up for your self serving needs.
9/17/2016
Pamela B. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff is awesome and always seem to be concerned about the customers.
9/13/2016
Sara D. VERIFIED CUSTOMER
Vehicle Make : Ford
I am completely satisfied with my service with Koons Sevice department. I have been a customer with Ford service department for 12 years. I only want Ford service to deal with my car. When I went to pick up my car I noticed additional scratches on my rear bumper. When I pointed them out to your service Manager John Morris he was very attentive and assured me that they would be taken care of. At that moment I realized that I made the right decision in dealing with the Ford Body Shop and I would never let any one but a Ford Certified technician touch my car ever again. Thank you John Morris for reassuring my faith in Ford Motors.
Sincerely
Sara D
9/4/2016
Lidia P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
It was great job!
9/2/2016
Angel G. VERIFIED CUSTOMER
Vehicle Make : Audi
Through the entire process I was dealing with Krum Rangelov and I received exceptional service on all levels - communication, follow up, explaining logistics and technicalities and overall getting it done.
I have all reasons to recommend Koons to my friends and family.
8/8/2016
Brandon R. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks fantastic and the people I worked with were gracious and accommodating. The whole team deserves a giant kudos.
8/5/2016
Rashique M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Koons Ford was amazing. They fixed my car with no issues, and the customer service was a 100% on point. Very satisfied with everything.
8/3/2016
Rajendra W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best service make it contineous.
7/22/2016
Brian S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Professional and courteous. I did not receive a quote (requested) for additional work outside the scope of the accident.
7/21/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Though I don't buy Ford, Koons quality service is almost enough to get me to buy from you too. Best customer service and communication I've had.