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Real Reviews from VERIFIED CUSTOMERS
**** L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for taking care of my car
3/23/2017
Mallary R. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff was extremely accommodating and I was very impressed.
3/11/2017
Jill L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great people, reliable information, excellent repair work. Thanks for making this a good experience.
3/10/2017
Mohamed A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well while I'm driving the car today looks like the alignment get lost. The car is always going to the left, I have to keep my hand on the steering, wasn't like this other then that everything looks great and nice thank you.
3/3/2017
Leslie D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was perfect- The professionalism and courteousness of the staff The speediness of the process The expertise of the actual repair The location of your facility All great -- thanks!
3/3/2017
Nahusenai G. VERIFIED CUSTOMER
Vehicle Make : Honda
Your representative denied my car inside was broke with the accident sorry But anther garage told me my car had new broken inside.Again your campany said this is not included my insurance
3/3/2017
Maranatha R. VERIFIED CUSTOMER
Vehicle Make : GMC
Excelent customer service and service
2/23/2017
Adrienne P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great and was completed when promised Everyone involved in the process was great I hope your repair department will continue with great service Thank you
2/18/2017
Nancy G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone that we dealt with couldn't have been nicer - we were very pleased with our experience! Thanks so much to all the folks that helped us out! Eric & Nancy
2/16/2017
Elizabeth N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional!
2/11/2017
Kyle N. VERIFIED CUSTOMER
Vehicle Make : Kia
Very convenient that I was able to get everything done at one location and great service.
2/4/2017
Jasmine H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you fir everything you guys were awesome
2/4/2017
Julio T. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service, nice team nice job. Thanks
1/28/2017
Susan M. VERIFIED CUSTOMER
Vehicle Make : Ford
I was disappointed that my car was to be done on Wednesday but wasn't done until Friday am
1/28/2017
Erik P. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service from start to finish. Thank you!
1/21/2017
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Ford
Delighted with the service.
1/19/2017
Lucy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work. Excellent communications with the customer.
1/12/2017
Crystal R. VERIFIED CUSTOMER
Vehicle Make : Scion
When I picked up my car, I noticed that the green light on the driver side window control was blinking. This was the first time in 10 years of owning the vehicle that I've seen this happen. I also noticed that the "auto" setting for the window control wouldn't engage and the control for the passage side window wasn't working on the driver side. However, when I reached across the vehicle, the passenger window control worked (though the "auto" option didn't engage. When I reversed the vehicle, the car rattled in.an unsettling way. Since my car is so old, I was curious if it just needed to settle or if there was an actual issue. Instead of heading home towards Rte. 50 during rush hour, I take the car for a spin in the neighborhood. I barely drove one mile from the shop before I felt the acceleration slip as though the battery was dying. I pulled off onto a side street. When I put the car into reverse, it completely stall out. The engine, battery, and oil lights were on. I called Gieco for a tow since the shop was closed. Although the check engine light isn't on upon starting the car, my fear is the vehicle will stall again on a main road, or worse. I feel like my car was in better condition post impact than it is now.
1/11/2017
Tyra A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the awesome customer service, the updates, and the fact that my car was washed and looking pretty when I picked it up.
1/8/2017
Emily M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The service was completed quickly and the staff was very friendly. I will definitely use Koons in the future.
1/2/2017