Air freshener in the car after service work was complete. Nice touch.
5/11/2016
Sarah L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great team, good communication, great work!
5/10/2016
Robert K. VERIFIED CUSTOMER
Vehicle Make : GMC
Looks much better thanks
5/6/2016
Renee C. VERIFIED CUSTOMER
Vehicle Make : Honda
Work not done yet.
5/4/2016
Jennifer N. VERIFIED CUSTOMER
Vehicle Make : Ford
The communication throughout the process what great! I received calls daily regarding any delays or a simple status report. The girls that work the front office are super friendly and helpful!
5/2/2016
Julie C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very courteous and helpful. Each conversation was pleasant. I especially liked the texted updates to keep me appraised on the progress of my car repairs.
4/30/2016
Mary E. VERIFIED CUSTOMER
Vehicle Make : BMW
It was great working with you I really appreciated you keeping me updated with the progress on the repairs. Thanks so much for a great experience!
4/30/2016
Brent D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I don't need to be contacted.
Very disappointed with the customer service side of this transaction. The automated email's that are sent are very helpful, when true. When there is a delay with someone's car, I would expect a call explaining the delay.
I had called in on Tuesday to have a lady tell me everything was good to go for a Wednesday completion date. Wednesday I had a call that it would not be ready until Friday.
Nice recovery as it was done on Thursday, but I think it was only because I complained that it was done a day early.
Bottom line - communication was subpar.
4/29/2016
Dawn B. VERIFIED CUSTOMER
Vehicle Make : Saturn
The Great Plains team was so fabulous to work with!! Everyone I talked to regarding my repair was so friendly and accommodating. Travis got me an estimate within a few hours of my accident without an appointment. I couldn't be happier with the repair, paint job and warranty on the work that was done! Thanks everyone!!!
4/29/2016
Desiree T. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys did an awesome job my altima looks whole again i am very happy with everyone there and the fast repairs thank you
4/28/2016
Gabriel H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work and customer service
4/28/2016
Jeff/sharmain J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Couldn't have went better. Rental car was perfect. My car was done almost 2 weeks before scheduled. It looks better than new!
4/27/2016
Lauren C. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys are awesome!! My car looked (and smelled) better when I got it back than it did when I brought it in I liked the text updates also! I'll keep coming to you all for any auto body needs.
4/23/2016
Billy W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really appreciated the email updates on the progress of your repairs.
4/23/2016
Kyle H. VERIFIED CUSTOMER
Vehicle Make : Nissan
They had great customer service and kept me informed at each step. The quality of work was exceptional and it was even finished ahead of schedule.
4/21/2016
Ross H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
From the lady who greeted me to the service specialist who quoted me. Everything was perfect!
It's so nice to have a door handle! )
4/20/2016
Trevor/christina O. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I truly feel the team there is amazing. Kate, Bryn, and Ed were fantastic! It's the third time I've needed a body shop and all 3 times have gone as planned and were stress free! Customer for life!
4/16/2016
Tammy P. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys were amazing!
4/8/2016
Mindy C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Plains Auto Body was awesome!! Loved the updates! Although I kinda wish I had told them my cars name! ????
4/2/2016
Kelly J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone I dealt with was excellent! Thank you all for making this a great experience!