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Real Reviews from VERIFIED CUSTOMERS
Shehnaz J. VERIFIED CUSTOMER
Vehicle Make : BMW
Lt front grill missing. Nobody called about this
7/26/2016
Larry S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
very well done. Brian the estimator was great. your texts as work progressed was grea . very satisfied
7/23/2016
Asa L. VERIFIED CUSTOMER
Vehicle Make : Toyota
My brakes are now kind of 'mushy' & that screech when I start my car with a cold engine is still there.
7/21/2016
Robert W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication and service.
7/16/2016
Paul R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, helpful staff, and delivered on time. Thanks
7/16/2016
Shakira S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Not only was the car repaired well, it had also.been detailed inside and out...looked fantastic!! Thank you!!
7/11/2016
Kimberly E. VERIFIED CUSTOMER
Vehicle Make : Kia
I have never had such a positive experience with an auto body shop like I just had with Hodges #2. I was contacted everyday, via text, with an update. The work was spectacular and fast. I highly recommend this shop.
7/8/2016
Danny K. VERIFIED CUSTOMER
Vehicle Make : Mazda
We brought our Mazda CX-5 car to this location because we had excellent service and satisfaction the first time with our Toyota Highlander. We appreciated the customer service in the beginning and the staff was very understanding about our concerns and specifications. However, we have brought the car in three times because of issues we kept finding on the car. The buffing and paint job was not done well at all causing us to continually come back to the location. We brought the vehicle again, and they continually stood by the fact that there were spots on the car door and that it was in perfect condition. After almost thirty to forty minutes of arguing, the vehicle was brought to the back. The issue of the paint was resolved, but the customer service was sub par. The dent that was supposedly "fixed" left an uneven surface on the door. The staff refused to see what we were seeing as the customer. We also found additional marks/damage to our steering wheel and when we expressed our concern, Chuck, the manager took the vehicle to the back. There was additional markings to the steering wheel when he brought the vehicle back, and he refused to admit that was any damage and said he would not replace it or compensate for it. We appreciate the staff working hard to meet our needs, but we strongly feel the attitude and condescending tone was unnecessary. If the collision center was truly doing quality work, the issue would be solved the first time around.
7/7/2016
Erin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did a beautiful job on the repair and my cat looks great inside and out. I love the pads in the cup holders! If I need a repair or paint job I'll definitely be coming back. I also love the text messages.
7/7/2016
Launie T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Every thing was done that was discussed plus extra. They went beyond expectations. I appreciated the daily updates. I would recommend Hodges to others. Thanks!
7/6/2016
Rebecca A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am now addressing the unresolved issues with State Farm.
7/2/2016
Sondra W. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys are great
6/24/2016
Fox.dolores Fox,timothy. VERIFIED CUSTOMER
Vehicle Make : Audi
Awesome communication regarding repair status and completed as promised !
6/23/2016
Tessa D. VERIFIED CUSTOMER
Vehicle Make : Jeep
The entire process from dropping car off to picking car up was seamless. I was very impressed at easy and stress free the whole experience was.
6/22/2016
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication and updates throughout the repair process. Your company made everything so easy to deal with! The car also looks great. Much appreciated the cleaned car as well!!!
6/4/2016
Tim T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Prolong delays, poor communication, drain battery when got car and battery would take a charge, asked for the company to reimburse for new battery and never received a call back. Very disappointed
6/4/2016
Mary Anne. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The craftsmanship of my car repair was superb. The customer service was attentive and timely. It took exactly the amount of time they said it would take to complete the job - even during high humidity and a succession of thunderstorms and local flooding occurring. It costed exactly the amount they said it would cost. I really loved having the text updates on my phone...and being able to send them short messages during that time when it was necessary and relevant to the job at hand. I also love the life time warranty. If the paint cracks in ten years, they want to hear from me and fix it. I can't say enough great things about Hodges Collision. Thanks! MAV
5/28/2016
Rick G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Timely delivery and constantly kept me informed.
5/18/2016
Connie S. VERIFIED CUSTOMER
Vehicle Make : Kia
Awesome job!! Excellent service. My car looks great again. That doesn't always happen when a car is repaired. Wish I would have used you on my front end damage. Your company makes a car look brand new. Thank you!
4/29/2016
Jamye R. VERIFIED CUSTOMER
Vehicle Make : Buick
Always done excellent work and treated us well. Kept us up to date on repair status. Will defiantly go back and recommend hodges to anyone.
4/21/2016