Really appreciated the regular status updates as progress was made on my vehicle, saving me from having to spend time trying to get someone to give me an update. Also, the finished product looks great!
7/23/2016
Pascal B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Best Auto body shop experience ever, courteous staff, reasonable price, high quality job.
2/5/2016
Dimitri S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
good workmanship and great communication
2/5/2016
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I haven't received my vehicle back yet
1/23/2016
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The whole needing an appointment and not being told that, then having to come back 3 hours later was a little frustrating so I think letting the insurance companies you work with know this and the customer would be helpful.
12/31/2015
**** L. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were efficient, competent,timely and fair in every aspect of my encounter with Severn. No BS.--Tom
12/30/2015
Kellie F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was exceptional
12/16/2015
Mary A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good communication.
timely work.
12/10/2015
Richard N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Total satisfaction.Exceeded expectations
12/4/2015
Melinda H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Severn auto body was great. Enterprise leasing agent needs a little more training. MD is not a no fault state. Also she said my card would not be charged and it was.
11/27/2015
Samantha C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The repair looks great and I really appreciated the updates during the process.
11/25/2015
Sharon N. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Very satisfied with the entire experience to inclue fantastic communication at every step of the process
11/22/2015
Jhony S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for keeping me updated, that made me have a peace of mind. Also you did an excellent job on my truck. Truly satisfied. Keep the good job.
10/22/2015
Keith C. VERIFIED CUSTOMER
Vehicle Make : Honda
They communicated with me very well in writing and through email. They also were very courteous.
10/2/2015
James F. VERIFIED CUSTOMER
Vehicle Make : GMC
Have to bring vehicle back. Tail light is defective ftom gm.
8/24/2015
Yvette C. VERIFIED CUSTOMER
Vehicle Make : Mazda
The best service I've received in a long time...from beginning to end. Everyone was very pleasant and seemed to take pride in their job and company. Thanks.
8/13/2015
Kathy W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It was a good experience and the customer service was great. We really appreciate the honesty and continuous updates. The time of delivery was accurate also.
8/9/2015
Kathaleen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My only comment is someone took the coins from the coin holder which is on the door . . .drivers side. It totalled about 8. Otherwise great service.