I've had two repairs completed by Severn and both times I experienced excellent service from their team.
8/26/2017
Sherika D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I loved the fact that you'll kept me updated on every single move made with repairing my vehicle. It was a speedy process which was great. An the car looks awesome.the only thing I was a little disappointed with was how my seats looked. Really dusty.
8/25/2017
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Maserati
Ryan was great. He was very communicative throughout the entire process. He even noticed some smudges on the bumper and insisted on buffing them out before I left.
8/23/2017
Miles P. VERIFIED CUSTOMER
Vehicle Make : Ford
As always, superb attention to detail. Joey was excellent and kept me abreast of the repair
8/23/2017
Tammy B. VERIFIED CUSTOMER
Vehicle Make : Honda
Ryan was great! He kept me informed and he stayed in contact with me.
8/18/2017
Tara L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job! The car looks amazing and like I just drove it off the lot. Great customer service and really appreciated the online tracking system.
8/18/2017
Carolyn W. VERIFIED CUSTOMER
Vehicle Make : Tesla
Very professional and helpful coordinating with the insurance company. good coordination of service with car rental also.
8/16/2017
Amit P. VERIFIED CUSTOMER
Vehicle Make : Tesla
It was nice that Ryan kept me up to date on the progress of my car.
8/15/2017
Richard H. VERIFIED CUSTOMER
Vehicle Make : Tesla
Great people. Excellent work.
8/10/2017
Claude R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very professional, a top notch experience.
8/10/2017
Marty B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job! Car was finished earlier than promised and less than the estimate! Very nice people. They also kept me well informed of all work progress.
8/5/2017
Colleen C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Ryan was very pleasant & professional. He was very considerate of my time & treated me like I was his only customer. He ensured that I had a flawless color match between my damaged bumper & my vehicle.
8/1/2017
Eric M. VERIFIED CUSTOMER
Vehicle Make : Tesla
Addressed my concerns when I came to inspect my car before delivery, without the least irritation or condescension; corrections were made quickly and correctly. Great job overall.
7/30/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was surprised you could repair my truck so quickly and did a fine job. THanks.
7/29/2017
Honey E. VERIFIED CUSTOMER
Vehicle Make : Tesla
Every aspect of my repair was focused on creating an informative and open customer experience. Ryan and Eric were very knowledgeable and gave me updates along the way that kept me at ease. The Severn Auto Body automated updates were beyond expectations and accurate. Your front desk representative was also very helpful! No detail was missed and the vehicle was returned clean and the repair work looks like brand new! Thank you so much for everything!
7/26/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Tesla
This is the best experience I have ever had with auto repair in 19 years of vehicle ownership. Ryan and his team provided outstanding service with a fair price and turned around the repair in record time -- under 4 days for a significant body work. Throughout the process, Ryan kept me continuously informed. He and his staff were professional, friendly and knowledgeable. I could not more strongly recommend Severn for repairs!
7/22/2017
Nancy R. VERIFIED CUSTOMER
Vehicle Make : Honda
WOW! What terrific service. I was very impressed both with the job and the kindness offered me .My first experience with Severn and it was the best! Thanks, Nancy
7/14/2017
Julius B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent professional service!!
7/8/2017
Angela C. VERIFIED CUSTOMER
Vehicle Make : Honda
Brandon and everyone at Severn Auto did a wonderful job and world class client service. I recommend Severn Auto hands down! Thank you for a great experience!
7/1/2017
**** E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer and repair service.
Thanks to all the fine staff there.