Estimated days for repair were double what was originally quoted, communication regarding when the car was ready for pick up was confusing as I received an email and acetal phone calls that the car was ready but yet when I arrived to pick the car up, it was not yet completed resulting in a close to 2 hour wait.
1/23/2016
Karen L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very prompt, courteous service
1/22/2016
**** H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was extremely friendly and kept us up to date with everything going on. It was done in a timely manor and it looks wonderful. You guys are wonderful to work with, thank you again.
1/21/2016
Daniela C. VERIFIED CUSTOMER
Vehicle Make : Ford
The part you guys replaced looks great . The paint job matches the exact color of the car and the sensors are working good again.
1/20/2016
Jameel S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service
1/19/2016
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very happy with my experience at Classic Collison. I would definitely take my car back to them.
1/14/2016
Jonathan G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car repair was completed satisfactorily. I would have like to have gotten more phone calls about the staus of my car from both Classic Collison and Geico. On another note, Crystal the front desk Rep at the Cobb Parkway Marietta location made the experience even better. She was very friendly, attentive, and helpful during the process.
1/13/2016
Rod T. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was given a reasonable time estimate of when I should expect the repairs to be completed--at which point, it was. I received not only phone updates, but also email updates. These were service efforts that I believe if consistently delivered to a customer at a 90 to 100% success rate would lead to a very high customer satisfaction. Thank you, Twyman
1/11/2016
Courtney C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very nice & helpful!
1/8/2016
Clay P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Top notch customer care, thanks!
1/7/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very helpful and accommodating. M repairs were done to my satisfaction and in a timely manner to include the Holiday. I would definitely recommend Classic Collision to anyone needing repair work.
Thanks for all you do
12/30/2015
Coulter H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service. Very happy with the work!
12/30/2015
Justin T. VERIFIED CUSTOMER
Vehicle Make : Ford
I was thankful to receive the email updates about the status of my vehicle repairs!
12/30/2015
Courtney W. VERIFIED CUSTOMER
Vehicle Make : Kia
Left items in car.
12/30/2015
Marie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, comical, speedy and courteous.
--Marie M
12/26/2015
Michael P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dustin did a great job of making me feel comfortable that the car would be treated properly. I really like the status update emails.
When got there to pick up the car it was ready and looked great! I am very happy with the entire experience.
12/18/2015
Maureen C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your customer service is first rate! Thanks to all of you for making this an easy experience
12/18/2015
Richard S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very impressed with both representatives (Brian & Dustin) who helped me, both were friendly and professional. I would recommend Classic Collision to my friends.
12/16/2015
David L. VERIFIED CUSTOMER
Vehicle Make : Honda
Subsequent problems arose after repairs were completed.