Very friendly.. I was always kept up to date on progress. Good job on repairs. I would definitely recommend your shop to others needing body work on their vehicles.
1/12/2017
Maria D. VERIFIED CUSTOMER
Vehicle Make : BMW
Alex was very proactive and super helpful throughout the entire process. I would highly recommend working with him again.
1/12/2017
Richard S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Alex did a great job
1/11/2017
Anite B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Its cool :)
1/7/2017
Abraham W. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was extremely pleased with the professionalism of Alejandro Dumas! He was very efficient and so courteous.
1/6/2017
Harold H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I normally have all my work done by a Lincoln dealer and was hesitant when the insurance company recommended another company. However, from the moment I arrived, I was treated respectfully and walked through the process of making the necessary repairs. I really liked the idea of one stop shopping, something I also receive at my Lincoln dealer, so I really felt that my vehicle would receive the proper attention.
I was kept in the loop from the beginning with daily updates and that for me was very impressive. My vehicle was repaired and delivered on the date promised. All repairs were explained to my satisfaction and some problems were pointed out that should be directed to my dealership. I want to thank the staff for their support. Very professional!
12/31/2016
Seth P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Alex was great and very helpful!
12/31/2016
Samantha P. VERIFIED CUSTOMER
Vehicle Make : Mazda
I cannot say it enough, y'all are the BEST!! Thank you for making every bit of this as painless as possible! The work is great, the price was right and your customer service is fantastic!! Thank you again!!
12/29/2016
Goodman D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The repair was completed satisfactorily but I inquired about additional work to be performed outside of the insurance claim and was never given an estimate. From my perspective it seems that the company does not want to waste it's time with minor non-insurance related jobs. Unfortunately I will have to take my car to another shop to get this work performed. My collision representative was great, as she tried very hard to get this information for me as well as keeping me informed on the progress of my insurance repair.
12/28/2016
Derek K. VERIFIED CUSTOMER
Vehicle Make : Volvo
They did a great job with keeping me updated with the status of the job and it was completed earlier than projected. Thanks.
12/21/2016
Sherri T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service and automation. Rarely is it a pleasure to have to deal with a collision repair but everyone made an effort to ease any challenge involved. Thank you
12/21/2016
Ivan D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Al was moooore than helpfull. He is the model agent, hands down...I felt like my dad was taking care of me. He truly makes you feel as though you are dealing with family. Thank you Classic...
12/21/2016
Connie F. VERIFIED CUSTOMER
Vehicle Make : BMW
So thankful for the people helping me. I am thankful and would recommend them every time!
12/21/2016
James D. VERIFIED CUSTOMER
Vehicle Make : Ford
Enterprise called me two hours after drop off looking for vehicle, and the comments were irritating, I think it was callous asking me where car was before checking to see what cars were turned in, tacky.
12/20/2016
Justin F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Having to take your car in for repairs after an accident that was not your fault is incredibly frustrating and inconvenient. That being said Alex and Scott did a great job of getting me in and out quickly. They kept me updated on progress, did a great job on repairs, and made the whole process easy. If something like this were to happen again, I would definitely go back to this team. 5 out of 5
12/16/2016
Jordan T. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys were great. Thank you!
12/16/2016
Sheila F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your automatic communication system sends incorrect information that contradicts your advisors. It was confusing and impeded discussions that could have sped up the process.
12/16/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very attentive team, great emphasis on communication. Thanks so much.