Everyone was very friendly and helpful, only request would be not to text message when car is ready just call.
8/12/2017
Charles D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alex did a good job of having the repairs done promptly, communicating well throughout the process as to the ongoing status, and making pick up easy. Thank you. Chuck Dalziel
8/5/2017
Moody N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well they talk to me and show me what they was going to do to my car. I felt like I could trust them with my vehicle. Very courtesy and professional. The work was fast and very professional. I got updated twice a day about my car. I would remove the computer update. It is telling us something different from what your receptionist is saying. That's the only thing that I can wrong!!! My driver door lock wasn't opening for me after I left the shop. So I brought the car back to them and they jump on the problem asap. All I could say is WOW!!! I like the fact that everything was in one place. Rental center plus car repair. I will tell all my friends about Classic Collision. GREAT JOB AND GREAT EMPLOYEES
8/5/2017
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the fine repair job and the remarkable interest your employees took in my satisfaction as a customer of Classic Collision. A special thanks goes out to Jordan, a woman who personified the concept of "professional customer service." Even Matt Royce, CC's General Manager, took a personal interest in my repair job, spending his valuable time assuring that I was happy with his company's work.
Joe Meeler
7/29/2017
Teresa R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everybody gets a ten the customer service was superb, and I was completely satisfied. Thank you!!!?????????????
7/29/2017
Abigail S. VERIFIED CUSTOMER
Vehicle Make : Kia
The process when dropping off the vehicle, was very long. The wait was very long.
7/28/2017
Derek B. VERIFIED CUSTOMER
Vehicle Make : BMW
I had a high expectations and confidence after my insurance company recommended Classic Collision over my own preferred body shop. I was not impressed and deeply disappointed in the results of my car. I will not be using Classic Collision in the future.
7/26/2017
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Jordan Toro was very knowledgeable, professional, friendly, and helpful! We also appreciated Matt Royce's interest in coming out to meet us and thanking us personally for our business!
7/22/2017
Portia B. VERIFIED CUSTOMER
Vehicle Make : BMW
EXCELLENT CUSTOMER SERVICE!!!
7/19/2017
Eric F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service.
7/13/2017
Angela V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was amazing!! I want to especially thank Seth for removing amd installing my carseats for me!!! That was a big relief!
6/30/2017
Wakely L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Alex and Scott kept me inform the entire time during my claim. The answered all my questions about the length it would take for the repairs and if they had any delays. I received an email response right away.
6/30/2017
Linda B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Communication regarding the entire repair process was sorely lacking.
6/28/2017
Cheryl D. VERIFIED CUSTOMER
Vehicle Make : BMW
The work appears to be great... the time it took and the problem with communication was not great...The promises of completion went on for weeks and at the end, an airbag light went on and it sat in a dealership just waiting for the sensor light to be turned off so the car could be released.. We're just glad to get it back for the estimated price and the repair looks great.
6/22/2017
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The repair was more than I expected. Excellent. The staff was very professional. And I didn't have to wait long to get my car back. The rental car that Enterprise supplied me with was awesome. I enjoyed it all. Thanks for a wonderful experience.
6/22/2017
Glenn W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for doing a great job on my car!
6/21/2017
Aracely C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job! Thank u :)
6/17/2017
Christina S. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott king is the best! Always excellent service with you guys!
6/16/2017
Meredith D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Mr. Dumas is very kind and took the time to answer all my questions and I had a lot! I didn't understand part of the repair so he showed me on the car what pieces were as they were listed on the repair order. He was always smiling and friendly.
6/15/2017
Cadell S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was very professional and made this and easy process. They did an amazing job on my vehicle. Apprecite you all.