Classic Collision of Marietta - Cobb Parkway

Vehicle alignment is way off. Light on the dashboard is on. Trailer plug is dangling. Not affixed. And that’s in just the first 30 mins of having the vehicle back.

Jordan was great! She kept me updated on everything that was going on with my car. The entire process was less stressful with Jordan and her team. Please tell the entire team “ Thank You” . I like the text option for updates????

Yes Im very happy on the outcome of my car looks good . Thanks

Very good customer service.

In this fast paced hyper-treadmill society we all reference as life, who actually for the most part- in all honesty- really has the true time of day to deliver feedback on their personal customer service experiences; or respond to computer generated time sensitive email surveys barred alive among their overcrowded messy inbox folder. Until I met the professional men and women at Classic Collision, I was on that side of the fence. Yes, the grumpy old man yelling, "Get off of my lawn!" from the front porch rocking chair. Unfortunately I am a repeat customer. I do sincerely mean this in a nicest possible way. Not only did Alex and his team walk me through the entire repair process from start to finish; but also, kept me informed with daily status updates through convenient text messages and emails. Your level of communication and attention to detail is unparalleled an certainly unmatched throughout the automotive repair marketplace. Finally, on a side note or more commonly known as icing on the cake: Alex and his team was kind enough to reattach my Jaguar's hood emblem at no charge. Your complete dedication to all facets of the repair process and the customer service experience doesn't go unnoticed. Thanks for putting me back on the road in a timely fashion. Warm regards, David L

My car door and quarter panel were supposed to be painted. From my personal inspection afterwards, the door wasn't COMPLETELY done. The door handle was not painted and there is an indentation on the new quarter panel.

I’m delighted with the work done and the recognition of the need for expediency. Communication was great!

The service was absolutely superb!

The Interiors were not Clean..The car was no delivered on time.

I appreciate being informed of the progress via text and my car was ready sooner than anticipated!!

My experience with Classic Collision was amazing and I’m appreciative of how quick and easy all things service related were. Alex, explained the process and kept me updated for the entire repair.

Seth and Crystal were amazing and very helpful. Seth went above and beyond to make sure that my car is handled and all issues fixed. Kudos to both.

My second experience and I have to say I highly recommend CC. Ready a day before completion date. Thanks.

The paint job was not well done, I had to ask for additional cleaning/buffing prior to leaving the shop with my car. There was a major damage to the windshield that your shop did not take responsibility for, causing me severe stress. The job was NOT completed, the check engine lights were on. The tires pressure were not checked or balanced and I had to go pump up the tires when I drove off your shop. Crystal was very nice, but the results were a night mare. I will be reporting you to the better business bureau.

Quick and Professional the team kept me updated on the status of the car repair so I was never out of the loop

Tyler was great, the repair was less complicated than initially predicted and took only one week to complete. very satisfied. Thank you.

Classic Collision is the best. Unfortunately this is the second time I have had to bring my car here for repairs but both times they where outstanding. This second time my car was done in 3 days. I would recommend Classic to anyone that needs collision repairs to there vehicle. Great job.

I love the tram at Classic Collision

Great job to the entire team....especially Jordan Torro!

Great. Everyone helpful