ALEX, IS THE BEST. TOOK CARE OF EVERYTHING AND MADE IT EASY.
5/5/2018
Lavida S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Classic Collision kept me updated daily from the time my vehicle was delivered
to them until I picked it up. The service was exceptional. I must
say that Alex was extremely professional ; his communication was exemplary.
He went above and beyond to reassure me that my vehicle would be
repaired to my satisfaction- And, it was! My vehicle was washed and the interior
was cleaned when I picked it up. Classic Collision also took care of
returning my rental. Thank you Alex and The Team At Classic!!
5/3/2018
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Steven & Crystal were professional, knowledgeable, friendly & overall I received excellent & efficient service. If the need arises, I will recommend Classic Collision to everyone. Thank you.
5/3/2018
Irene S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service. Very professional and
knowledgeable employees.
I will recommend Classic Collision to all of my
Friends
5/3/2018
Monica S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repairs to my SUV was a job well done. I was very pleased with the work and I would highly recommend you guys to my family and friends. My vehicle looked like a new SUV. I want to keep it now. Thank you!
5/2/2018
Jayme L. VERIFIED CUSTOMER
Vehicle Make : Nissan
This was by far the best experience I have ever had. This was also the first time I have smiled in 2 months after the loss of both of my parents. When we first walked in we were treated exceptionally well by Steven Craftonkarnes. He walked us through the entire process of what was going to occur. Upon leaving i thought that would be the end of hearing from him. Besides i meet people every day saying they would keep in touch especially when dealing with business. Both him and shannon prince called every day to tell me where our car was located in the process, and also provided me information as if to explain anything necessary. In short I'm thoroughly impressed. Classic collision is made richer by these two, and should be glad that they are there to greet and receive new customers.
Thank you,
Aric Ledford
4/27/2018
Jenelle C. VERIFIED CUSTOMER
Vehicle Make : Honda
Alex was the absolute best. Quick, courteous and knowledgeable.
4/27/2018
Sharol B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Disappointed that it take Classic Collision 11 days to repair a dent. If I didn’t call to get a update on the progress on my car it would have taken them longer to repair a dent. I was told by Jordyn and the supervisor on duty that others insurance company claim — State Farm and Geico will go before my car. I chose Classic Collision to repair my car because of my previous experiences with them (3 separate repair). Alex was great and keep me informed, I cannot say that about Jordyn. Very Disappointed customer!!!
4/26/2018
Julius R. VERIFIED CUSTOMER
Vehicle Make : Ford
My experience was satisfactory. The only issue was I did not get timely update all repairs.
4/26/2018
Denisha G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steven and Crystal are true professionals. Great customer service.
4/22/2018
Gerald R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Alejandro was extremely helpful and kept us informed of the repair progress. The only negative was with the time that it took to get the Hertz rental and this was not Classic Collision’ s fault. I would recommend Classic Collision for any future repairs.
4/21/2018
Adnon D. VERIFIED CUSTOMER
Vehicle Make : Volvo
Alex kept me updated at every milestone. Moreover, Alex was integral in handling the claim with State Farm.
Effectively, we dropped the car off and a week later we had our vehicle back fully repaired. It was really amazing, we placed one call to State Farm, met with Alex when the vehicle was dropped off, and all was taken care of.
I’ve never, ever experienced anything like this with any service I’ve been involved with. All industries should heed this approach...such a great experience!
Thank you very much Alex and Classic Collision
4/19/2018
Bruce R. VERIFIED CUSTOMER
Vehicle Make : Honda
Keith and Matt Royce were amazing. Matt explained every detail of the repair process up front & Keith kept me informed the entire duration of the repairs. Two very great employees that I hope you keep there for a long time.
4/19/2018
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Professionally done!
4/11/2018
Anthony L. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am very thankful for the staff at classic collision they were very helpful and friendly. They made my time there enjoyable. Great customer service .
Will recommend to friends
4/11/2018
Stacey A. VERIFIED CUSTOMER
Vehicle Make : BMW
Alex is AWESOME!!! He really made me feel good about choosing C.C to repair my vehicle. Thanks for the excellent service!
4/10/2018
Tim M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Kept informed thank you
4/10/2018
John M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Alex Dumas and the entire team at Classic Collision are really awesome. This is our return trip not always the reason we want to be back because of an accident. Yet with a level of service and quality of the work it takes the sting out of the issue. Highly recommend Alex and this location for Classic Collision. John M
4/7/2018
Rozzelyn B. VERIFIED CUSTOMER
Vehicle Make : Volvo
The service is great and my car looks great.
Very pleased with my experience at Classic collision
4/3/2018
Ida W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Alex was particularly supportive during the prolonged repair of my car. The delays we're with Mazda backordered parts and had nothing to do with Classic. He kept me informed and, in the end, actually found the part before Mazda did. Thanks to Classic.