My vehicle was in your shop for an extended period of time. The service we experienced during that time frame was outstanding!! My car looks almost brand new!! Al ****demonstrated patience, understanding of our requests regarding the repair and extreme kindness!!! He never tried to sway us against any request we had for the car repair. He met us on Saturdays in order to accommodate our schedule. He often sent emails after hours! I cannot say enough good things about Al!! Megan Campbell was also very responsive and attentive to our needs!!! I can recommend Classic Collision Sandy Springs without hesitation to anyone who might need your services! Sincerest gratitude, Celeste A
1/12/2016
Abhishek K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
You guys missed your own deadline by days ; tons of miscommunication after you missed the date - got conflicting updates on the status ; finally , once the car was fixed , I was asked that if I wanted the car sooner I need to call geico to clear the paperwork ; the ONLY reason I came to you is because Geico said it has a business relationship with you guys. You need to train your advisor (Aaron) customer service . Body shop work is a commodity the only that separates your work from others is customer service . Delays happen but when the advisor says he will update by end of day and does not , it is an issue.
1/10/2016
Ernest M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional & beyond my expectations.
1/10/2016
John P. VERIFIED CUSTOMER
Vehicle Make : Lexus
It appears that something is wrong with the parking sensors. The front sensor will occasionally chime when there is nothing in front of me. Please call me about this!!
1/6/2016
Andria S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great customer service and great convenience.
12/29/2015
Anna W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was very satisfied with the service I received. Everyone was extremely pleasant, courteous, communicative and timely. I will certainly recommend Classic Collision to my friends and family and will certainly be using their services again. Thank you for a great experience!
12/20/2015
Karen M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Classic Collision has done exceptional work on my Hyundai. My car looks brand new. It only took 4 days for Classic Collision to repair my vehicle. I am completely satisfied with Classic Collision, thanks.
12/20/2015
Mario M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Outstanding service!
12/20/2015
Stephan D. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent job in car, great service for me.
I prefer text versus phone for communication
12/20/2015
Shiel E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Outstanding in every way
12/19/2015
Theiron E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service
12/18/2015
Jeremy G. VERIFIED CUSTOMER
Vehicle Make : BMW
My airbag light is on now, and my speaker cover is dented. Also, I think if you're painting / blending any panel it should not have flaws left in it when you're done. Geico's standard for what you're paid to do, and what standard you accept may not align, but it seems like you have the final say as far as what quality standards you maintain, and you should discuss that with the Customer.
12/18/2015
Atsushi K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Admier excerent repair skill
12/17/2015
Laura G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Justin was excellent! And meghan too with the customer service emails. Car looks excellent, would use again!
12/16/2015
Dante J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Lee Smolen is the best!!!!! Great job Classic Collision!!!!
12/12/2015
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service and teamwork!
Thank you.
Michael Keith
12/12/2015
Ignacio T. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Excellent service.
Great communication and updates
12/11/2015
John T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Lee was great to work with and I am very please about the repairs on my vehicle. Will definitley recommend to friends
12/11/2015
Donna Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lee was very helpful, very attentive, very kind. I enjoyed working with him.
12/10/2015
Mark H. VERIFIED CUSTOMER
Vehicle Make : Ford
Kayla is particularly impressive as very friendly, eager to help, and professional. The updates are helpful. Tab is always equally professional, helpful & friendly. Scheduling the estimate and then the work was a bit bumpy. Overall, I appreciate the great overall service y'all provide. Sadly, I know that since this is about my 4th time there! Ask Manfred to call me at ****-****-xxxx when he has a chance. Thank you- Mark