Beyond satisfied with the whole experience. Lee, I believe was his name took a very stressful situation and made it completely easy for me and not once did I have to worry or lift a finger during the whole process .. I can't stress enough how I wish every one treated their customers like he did and the way you guys do business ... thank you , and I can promise you during these days you guys are far above everyone in customer service !
1/28/2017
Stanley S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent service. The daily text updates is a great service you offer.
1/28/2017
Charles G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone and everything was great!!
Thanks!
1/27/2017
Cecile M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everything went smoothly, and Frank was great through the entire process.
Best,
Cecile M
1/27/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional service staff. Jermaine kept me up to date with the status of my car. Classic Collision did a terrific job repairing me bumper. I am vey satisfied.
1/24/2017
Bob B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Final job is good though extra work was need after car was returned to me.
The time estimate was terrible. I was told est ****/13 then ****/16 or 17, then ****/19 and finally ready on ****/20. Told would be ready by 3:00 ****/20 when I got car at 4:00, after waiting an hour, more work was needed to be done. Very frustrating!
I get that delays and unexpected things happen but I should never have been promised the car as early as I was, then multiple times after. communication was only when I pushed for updates. I asked to speak to manager, Russell, left 2 messages and never received a call back. I hope I don't need repairs again. If I do I Dont think I would try CC again.
1/21/2017
Eric B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent update system. Friendly and professional staff!!
1/21/2017
Carlos M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Lee is a gentleman
1/21/2017
Donna B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Car looks brand new.
1/18/2017
Ricky P. VERIFIED CUSTOMER
Vehicle Make : Ford
I was fortunate enough to have Lee handle the repairs on my car after my car accident. He did a wonderful job with communicating the process and expectations of service, and I felt 110% valued as a client.
1/17/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Jaguar
OUTSTANDING WORK BY EVERYONE INVOLVED AT YOUR ROSWELL GA LOCATION. I AM A COMPLETELY SATISFIED CUSTOMER.
1/16/2017
James G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Wasn't ready when I came to pick up. Had to make some adjustments. I also need to bring it back so they can fix the headlight. It shines up about 35 degrees. Hope to do this Monday XVI while I wait. Otherwise service was great.
1/15/2017
Taylor M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Seamless! Polite! Consistent! Fast! Easy! Above and beyond...
I'll be honest, I was dreading dealing with dropping my car off, insurance paperwork, rental car, I expected delays... I was proved wrong 100%. Totally hitchless from the minute I dropped my car off to the easy, fast pick up... oh and the "elected" texts updates while the repairs were being done! I wish everything in life ran this smoothly!
Thank you!!
1/13/2017
Akhilesh M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yelp has my comments...
1/13/2017
Greg B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service and work.
1/11/2017
David P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Lee Smolen and team did a good job of communicating and executing. The repair was completed to my satisfaction.
1/9/2017
Pamela B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone was very professional and I appreciated the daily email updates! Thank you!
1/7/2017
Caroline H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Matt was great! I really appreciated all he did for me. It's not easy to deal with insurance but Matt went above and beyond and I really can't thank him enough.
1/7/2017
Clarice C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone was very efficient and qualified not to mention how friendly they all were. It was a real pleasure working with the employees involved in the repair of my CLK500. Thank you so much. Clarice C