The heating in the car no longer works but it was fine when it came in to you. Also the bumper repair wasn't lined up properly and the new bumper isn't even trimmed properly at the bottom. I feel it is shoddy work all through.Your quality control ****. The only good thing about your business is Lee Smolen who looked after me extremely well and without whom I believe your business would fall flat on its face. I will be following up with my complaints in person and also to the insurance company because I don't believe anyone will actually respond to this. I will also be putting this online because I think everyone should see a truthful and factual review.
3/13/2017
Ted P. VERIFIED CUSTOMER
Vehicle Make : Kia
Mr. Smolen treated me with kindness and respect all the way through the repair process. He kept me up to date with all repairations and progress on my vehicle. Everything came out very well thanks to the fantastic team at Classic Collision of Sandy Springs, GA.
Thx- Sam P.
3/11/2017
Mohammad Jamal. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Outstanding repair job and professionalism in service throughout.
3/11/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : BMW
At time I have the highest regard for all aspects for services rendered by
Classic Collision and I don't hesitate in sharing this comment.
In the process I was in the good hands of Lee Smolen and I can't say enough about his willingness to accommodate my every need.
Thank you Classic Collision
3/6/2017
William G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Classic Collision is the best! Unfortunately, I've been hit 3 times during the past year, but Classic has always taken great care of me. The staff is very professional and courteous, and the work is flawless. Special high marks to Lee Smolen, who managed our latest repair project. He is the ultimate professional. I would have no reservations in recommending Classic Collision
3/3/2017
Rick K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service.....
2/28/2017
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The email updates were great, as it allowed me to know where my car was in the process and expected completion date. Lee Smolen provided excellent customer service and took care of me through the process. Excellent job - thank you!
2/27/2017
Sushil Kumar. VERIFIED CUSTOMER
Vehicle Make : Subaru
you have not yet returned the old head light as agreed to have Jermaine call me
2/27/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
In the beginning I had to call to see what was going on. They need to audit which I only found out when I call them and that delayed the process
2/25/2017
Carrie S. VERIFIED CUSTOMER
Vehicle Make : Honda
Lee was great
2/24/2017
Dean &. VERIFIED CUSTOMER
Vehicle Make : Mercedes
A job well done. Great communication.
2/24/2017
Jesal A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Frank Idi and his team did a great job !
2/16/2017
Joseph F. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you
2/11/2017
Anne H. VERIFIED CUSTOMER
Vehicle Make : BMW
The job was handled quickly and profesionally. I was totally satisfied and will recommend your shop in the future.
2/9/2017
Brittany D. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciate the fast turnaround and updates. I had to travel out of town while my car was being repaired and the staff was very accommodating. From the initial review of the damage to the car rental, everything was very smooth
2/7/2017
Humashankar V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very much happy about the service and engineerThanks
2/4/2017
Douglas F. VERIFIED CUSTOMER
Vehicle Make : Acura
Everything was done in a highly professional and efficient manner.
2/3/2017
Walter E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The ROBO call system could be improved for communication
with customers who also work with deadlines.
2/1/2017
Robert E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Camilla was very nice and easy to work with
1/31/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Kept me informed every step of the way. Courteous service. Excellent work. What's not to like. Good job and keep it up.