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Real Reviews from VERIFIED CUSTOMERS
Diana C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Service was great, like I have never had before.
12/21/2017
Glenn Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Lee Smolin is fantastic and all the work was excellent!
12/21/2017
Bob B. VERIFIED CUSTOMER
Vehicle Make : Dodge
people were great and repair was done in a timely manner and it looks good
12/20/2017
Akunna E. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs were incomplete, one of the rims and the rim cap that were destroyed during the accident were not replaced. Though you have a very cheerful and helpful front desk officer, I am totally unsatisfied with the repairs.
12/20/2017
James L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kayla was great to work with. She is a rockstar in your business.
12/15/2017
Chuck B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent quality work, superb service by Lee Smolen, although more expensive than anticipated.
12/14/2017
Johnathan C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mr. Lee Smolen is a great asset to the team. He was always courteous, helpful, and knowledgeable in all our dealings. He even went so far as to make sure I confirmed with him that my car rental from Enterprise next door went well. My car was repaired in a timely manner and was returned clean and looking like new. I am certainly glad I decided to do business with your company.
12/14/2017
Brenda C. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Understandably, I hope to never have a need to use your service again...BUT, if I ever do.... I will unhesitatingly, call your number. And the person I hope will answer the phone is Mr. Lee Smolen. He is the best service adviser and an excellent representative for Classic Collision Inc. He was knowledgeable, courteous, polite and just an all around nice person. A thank you to him and to the service team who did an excellent job on repairing my car, matching the paint and ensuring that the Jaguar emblem was placed back on my car. :-)
12/11/2017
Sharon G. VERIFIED CUSTOMER
Vehicle Make : Volvo
the car was in the facility for over a month due to parts missing. When i finally picked it up and left the driver seat had not been repaired. Calling and coming back and waiting all of it takes time. It should never have been given to me without all of the repairs being done. Otherwise the staff is awesome.
12/7/2017
David M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Great experience. Rob kept me updated with progrsss and really advocated for me with the insurance company to ensure that everything would be done as I wanted. His service was exceptional. Thank you.
12/7/2017
Timothy R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything really has been great and I have been impressed, but when we took the car out for the first time at night, we realized the repaired headlamp is well out of adjustment and aims largely down at the road.
12/5/2017
Jose Q. VERIFIED CUSTOMER
Vehicle Make : Audi
took 14 days to get a part from audi. that is ridiclulous. you ckearly weren't trying very hard.no utgency or customer focus.
12/5/2017
****B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Nice job!
12/5/2017
Chuck B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Lee Smolen is a professional, efficient and service oriented.
12/1/2017
Eric S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone, including Lee, did a great job from start to finish
12/1/2017
Steven K. VERIFIED CUSTOMER
Vehicle Make : Honda
Thoroughly professional service and quality, every step of the way. My car was finished days earlier than I had expected, and damaged areas were completely restored. I don’t look forward to using Classic Collision’s services again anytime soon, but it’s good to know that they’re available. Thanks!
11/30/2017
Lynn F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I would recommend a smoother process if communicating via email. Sometimes I received an email stating the car was in a particular status (ie..in paint) when I had already received a phone call a day earlier confirming the same thing.
11/29/2017
Dane N. VERIFIED CUSTOMER
Vehicle Make : Saturn
Lee is an excellent representative of your company.
11/29/2017
Renyeh C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lee was absolutely amazing. The customer service at Classic Collision was great. My vehicle looks like new. Thanks
11/28/2017
Kirk P. VERIFIED CUSTOMER
Vehicle Make : Acura
Very professional & you have earned our trust for future repairs!
11/23/2017