Great service, work and friendly staff. Thank you, definitely will recommend to friends and family.
6/30/2018
Nihat G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service! thank you...
6/29/2018
Micheal W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Marco did an awesome job with the process of getting my Cadillac repaired.
He was very professional and personable. I will definitely be bringing my cars to
Classic Collision for future repairs. Also, the nice lady at the front desk was on top of her game; the whole process was easy and stress free.
6/29/2018
Amy L. VERIFIED CUSTOMER
Vehicle Make : Volvo
Lauren is wonderful! Very thorough. Explains everything perfectly. I always take my car to Classic Collision when I have a problem to fix. The repairs are always done to perfection and the service is impeccable.
6/27/2018
Brenton F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Lauren was well above expectation with her communication through the whole process. When the car was delivered there were some scrapes on the side mirror and door that weren’t taken care up (even though they were discussed when the adjuster visited CC) Lauren was quick to get the car straight back into the buffer and 20 minutes later the issues were fixed! (luckily!)
6/26/2018
Julie B. VERIFIED CUSTOMER
Vehicle Make : Kia
This group in Sandy Springs has always been exceptional in their approach to customer care.
6/23/2018
Jason V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Lee is awesome!!!!!!!!!
6/23/2018
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Nathan was undeniably the EASIEST and most delightful person I've ever had to deal with when handling a claim. The process was smooth, precise and too the point. I couldn't have prayed for a better process. The car is repaired and I don't have any issues so far. Although I believe if I did have any issues Nathan would have it resolved before I could blink. Thank You for upholding the amazing customer service that I know Classic Collision to exude.
6/22/2018
Kathryn C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I dropped my car off for service on 5/29 and picked it up on 6/15 to find out that the new windshield installation had totally been forgotten! I was told I could leave the car over the weekend and have to pay another 3 days rental. I refused and came back for service on 6/20. This was a very big inconvenience for me
and I’m not happy at all!
6/20/2018
Jean P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
When I arrived back home with my car I noticed a thick concrete-like substance in all four wheel wells. It was too late to return to Classis Collision with my car. So on Tues. I brought it back. One of the managers came & looked at the wheel wells & said he would take a look at the situation. Within 15 min. He was back with my car. He said “they” had broken-up concrete blocks & tried to wash away all the dust. Apparently someone choose to drive my car through the wet concrete slush & the wheels whirled it all in the wheel wells. I do not know if this same wet concrete material is under the car?? Anyway not a pleasant experience!! Again the wheel wells are now clean & I just hope it is not covered with this dust under my car. Jean P
6/20/2018
Mary F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Shane was excellent
Patient and very informative
Pleasant
6/20/2018
Peter S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Lee Smolen did a great job of communicating with me and letting me know how the repairs were going. Your automated system is also a nice way to know about the status of the work.
6/19/2018
Christopher F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Lee Smolen is a super professional. I enjoyed my interaction with the Compamy, although unfortunate.
6/16/2018
Marian B. VERIFIED CUSTOMER
Vehicle Make : BMW
Lee provided excellent customer service. I am very pleased and would recommend your company to anyone.
6/14/2018
Jon B. VERIFIED CUSTOMER
Vehicle Make : Saab
Nice clean facility, very friendly people. I signed up to receive emails and got one at every stage in the process. When there were changes in the delivery date/time, I was quickly informed. Excellent communications and great service all round.
I am very happy with the final product.
6/14/2018
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Classic Collision made me feel at ease about my car repairs while I was on vacation. The constant updates let me know where they were in the repair process and when my vehicle would be finished. When I picked up my car, it looked as good as new. The staff were very friendly and helpful. I would recommend them in the future. Thank you!
6/13/2018
Natasha R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Lauren was excellent
Good service
Timely delivery
High wuality repair
Good communication during process
*****
I give 5 stars
Murli Reddy
6/13/2018
Amy B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My representative stayed late so I could pick up my car. He made sure everything was to my liking. As long as the repairs hold up, I will consider using Classic Collision again.