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Real Reviews from VERIFIED CUSTOMERS
Hans G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks great but the cleaning inside left a film on everything.
11/20/2018
Bryan C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Lauren worked with me throughout the process and was very helpful, friendly, and accommodating.
11/20/2018
Morton S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terrible odor. Is it toxic? Can anything be done to get rid of it?
11/18/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great experience all around. I was referred by RBM. Lee was absolutely the best in explaining the quote, the process and in his follow up...
11/17/2018
Iyonne N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Lee was terrific
11/17/2018
Jon P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything came out great, car is looking better than before! The team did a great job, Austin was very good!
11/16/2018
Darryl A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent Service!!!!!
11/14/2018
Ayyub C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr. Lee is the best one can wish to deal with. Very informative throughout the repair process. His sense of humor is contagious, genuine and very articulated young man. Kudos to you! Know you are the best representative of your corporation. You would make a good trainer and a perfect hiring manager. Positive Vibe. Thanks for the open communication skills.
11/13/2018
Jason F. VERIFIED CUSTOMER
Vehicle Make : Volvo
Loved Lee as our customer service rep. He was outstanding.
11/11/2018
Scott P. VERIFIED CUSTOMER
Vehicle Make : Tesla
My car is not complete yet. I have been given several completion dates that have not been met. I have also been made several promises for specific follow up items that were not completed as agreed to. I am hoping for a positive outcome but have lost confidence in Classic Collision at this point. Feel free to contact me at ****-****-xxxx for more detailed feedback. Scott P
11/10/2018
Randi R. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was very satisfied with Classic. However, I will absolutely not use Classic again. Enterprise Car Rental is THE WORST and, since they occupy the same building, I felt I had no choice but to use them for my car rental. They are terrible and their meager offering of cars was crap. Sorry but, Classic should really rethink that partnership. Never coming back.
11/10/2018
Theresa B. VERIFIED CUSTOMER
Vehicle Make : Toyota
After pick up I noticed black smudge marks on the interior roof and water in the holding box between the frnont seats and under front Matt’s. I returned to CC and Lauren took time to have the car re cleaned on the inside. When I got home, I noticed that the was still a fine white residue on things in the back seat and I still wonder about any residual unseen water that got into the car from the sun roof being open. I have no problem with Lauren but problems with the department that cleans the car after the repair work has been done.
11/10/2018
Barbara R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fabulous experience.
11/9/2018
Steve M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone there very friendly, professional. Highly recommend.
11/6/2018
Kathleen Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Marco was great. He kept me well informed. He was always professional and courteous. The repair was faster than expected and the quality was superb. A great team who were helpful to each other as well as me. Thank you!
11/6/2018
Lloyd B. VERIFIED CUSTOMER
Vehicle Make : BMW
My representative did an excellent job keeping me informed and making sure that everything that we discussed was taken care of.
11/4/2018
Brian P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Gabby was great and very attentive!
11/1/2018
Martha D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The front staff was prompt and polite at all times. The State Farm representative that I worked with was Gabby and she was extremely polite and efficient. She also kept me abreast of work being accomplished and when work would be completed. I was a very pleasant experience!
11/1/2018
Deep S. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job.
11/1/2018
Tayari A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marco did an excellent job on keeping me informed about my vehicle.
11/1/2018