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Real Reviews from VERIFIED CUSTOMERS
Geraldine G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
While I was completely satisfied with the way in which Nathan informed me with timely updates, to include his awesome professionalism, I was not pleased that my passenger side tint on the window was damaged. It was not damaged when they picked up my car to repair it following the wreck. However, Nathan has informed me along with Progressive Insurance that it will be repaired. I was also informed by both Progressive Insurance and Nathan that the protective coating and seal for my car will be put back on within thirty days in order to allow the paint to cure first. With all this being said, I am pleased with the way in which Nathan listen to me and is working with Progressive Insurance to resolve the problems. Nathan represents Classic Collision very well. Classic Collision is blessed to have Nathan as a part of their team.
12/20/2018
Darlene M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was Excellent!
12/20/2018
William A. VERIFIED CUSTOMER
Vehicle Make : BMW
Lee Smolen did an excellent job and worked hard to ensure the car was repaired to my satisfaction.
12/20/2018
Barry S. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic service - Marco was unbelievable great What a asset to have Marco part of the team at Classic Collision. Car looks great.
12/20/2018
Annmarie D. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Communication was lacking. In addition my car is a mess. Paint on rear lights. Not buffed. Wax all over including trim. Door interior weird stains. See you Monday morning to correct.
12/16/2018
Patty B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service, Marco was so professional during the entire process and kept me informed during the entire three week process. Thank you Oh, did I mention my car looks awesome? Never knew I was hit on each side by two 18 wheelers! Thank you to the professionals that put it back together.
12/16/2018
Eugene C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Tell them that they did an outstanding job and it drives great just like new ! E. Choate
12/14/2018
Nancy H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Quicker than expected, I like the text updates.
12/13/2018
Diane H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Lee Smolen did an awesome job! His communication skills are superb!!!
12/11/2018
Doug B. VERIFIED CUSTOMER
Vehicle Make : BMW
Lauren is always very responsive and communicative. It's a pleasure working with her. Hopefully, I'll quit bumping into things and won't see her again for a while though!
12/7/2018
Antoine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lauren was excellent from start to finish. I appreciate her kindness and going the extra mile. My car came back looking brand new and I was extremely satisfied with the work done.
12/7/2018
Mar W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
When I needed work done on my Mercedes, I was looking for a place that was more than just a 'body shop'. Classic Collision came highly recommended by one person so I went over. From the first phone call to ask about it to the final pick up of my repaired car, it was a great experience because they took care of everything from dealing w/ the other person's insurance to even having a rental car agency on site. All of the employees were friendly, efficient and pleasant. I can't give a higher recommendation! A big thank you to Classic Collision and my rep, Austin May!
12/5/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went great. Two days vs 4. Great
12/5/2018
Anthony L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The quality of the work was excellent and the fairness in handling of the rental car as the time to repair my car ran over the expected 4 days. I did not have to pay for the additional days. Thanks again to mr White for everything. Tony Lefteris.
12/5/2018
Naneen M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Austin was excellent!!! Communicated with me through the whole process and kept me update to date. Thank you and happy holidays! Naneen
12/4/2018
Bonnie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a nice job and finished within a week.
12/1/2018
Tadesse P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Few things not done perfectly. Over all it is good
11/28/2018
Rick Hendrick. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!!!
11/26/2018
Brigitte A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service ! Thx!
11/24/2018
Ransford W. VERIFIED CUSTOMER
Vehicle Make : Honda
Kudos to Lauren from going above and beyond and keeping me in absolute check (loop) - by updating me continuously so as if I were too a part of the process and I really felt valuable and important as one should. You guys & the team are the absolute best. Thank God I chose you.
11/21/2018