Mark gave us a much better price and timeframe of completion than performance auto did. Very satisfying.
8/4/2017
Amy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Laura and Kevin were great to work with. The car looks wonderful!
8/4/2017
Mark T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work!!!!!
8/3/2017
Diana D. VERIFIED CUSTOMER
Vehicle Make : Buick
All staff members were wonderful! Treated me well and with respect. My only agreivation was that when I asked about my car (because it was kept a week longer than it was originally estimated at), the answers provided to me were very vague and my representive wasn't confident in her answers although she was new. Don't get me wrong.... she was great!! But I feel that she just needed a little more experience (not a bad thing). Otherwise I was extremely satisfied!!
7/27/2017
Kurt B. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys did a great job! Thanks!
7/22/2017
Craig Y. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Repairs took much longer than promised and I had to keep calling to get any information.
Several times work stopped on my car because they needed info.from me but didn't ask. In one case the car wasn't worked on for a week until I called them and finally they said they needed to ask me about new damage unrelated to the accident. I had called 3 times in that period and nobody gave any update.
This was a terrible service job.
7/19/2017
Timothy A. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job!
7/10/2017
Janet K. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for a job well done!
7/7/2017
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I tried several times over the 17 day period to speak to Kristie Seymour. Calls were not returned and her office and cell phone voice mail box were always full. Other than that, I was pleased with the final result of the work done on my car.
7/7/2017
Mary Carol. VERIFIED CUSTOMER
Vehicle Make : Honda
FAST REASONABLE ESTIMATE. TOLD HOW LONG REPAIR WOULD TAKE. KEPT INFORMED BR EMAIL. EVERYTHING WAS JUST LIKE I WAS EXPECTING. GREAT JOB AND GREAT PEOPLE.
6/30/2017
****G. VERIFIED CUSTOMER
Vehicle Make : Honda
There was and entire lack of communication with me about the status of the repairs on my vehicle, especially since they took five days longer than promised. It is not the delay that was the problem, but the entire lack of communication (failure to return voicemails, answer email inquiries and/or text increase). While I received an apology after the fact, there was no real effort to ensure customer satisfaction with the process.
6/29/2017
Douglas D. VERIFIED CUSTOMER
Vehicle Make : Honda
The area worked on after the accident looked better than it did before the accident.
6/28/2017
Karl F. VERIFIED CUSTOMER
Vehicle Make : Honda
We really appreciate how Mark and the rest of his team went above and beyond to get our vehicle ready so we could still make our family vacation happen.
6/20/2017
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Honda
It's not fixed
6/19/2017
Martha B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job on my car. Krystie Semore was great!!
Thank you!
Martha B
6/19/2017
Bill W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Professionally handled, fast, courteous and great communication. And, they worked seamlessly with my insurance company.
6/16/2017
Courtney C. VERIFIED CUSTOMER
Vehicle Make : Honda
Worst experience. They wasted a lot of time by continuing to tell me my car was ready, driving all the way out there to find out they hadn't even painted it. We had to basically do their jobs for them because they couldn't communicate between each other.
6/14/2017
Peggy D. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was done in the estimated time.
6/6/2017
Jerie W. VERIFIED CUSTOMER
Vehicle Make : Honda
All was fine and I appreciate the staff helping me get my car home.
Everyone was friendly and professional. Rob kept me informed of cars
Progress daily. Thank you
6/1/2017
Franklin H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did a great job. Great communication. Unfortunately the wheel color is not a match. Spoke with contact they are going to pick it back up to fix. Waiting to hear schedule