No communication to me that the initial estimate of 1400 changed to 4000. Found out about the price change when I went to pick up and pay. Received the car to find my belongings that were behind the passenger seat had been moved and scattered in the back seat. No need to move them or even be in the back seat as all work being done was to the front of the vehicle. Hopefully the quality of work is better than the customer service. Won't come back for future service or recommend this body shop.
12/15/2017
Barbara R. VERIFIED CUSTOMER
Vehicle Make : Honda
Mark Merris was amazing! So thankful for how he walked us through the details and repair of our van! We are so very grateful. So much so that we also sent a friend to you last week to work with Mark.
12/9/2017
Melinda H. VERIFIED CUSTOMER
Vehicle Make : Honda
The inside of my trunk was completely soaking wet when I picked my car up. I called back to find out if they had washed the rubber trunk mat and had forgot to dry it, or if I had an actual leak after my car had been repaired. Was told that I would receive a call back after the lady spoke to someone in cleanup. Never received a return call. Also my gas door does not match up after my repair. Not happy at all about the gap around my door and how close the door is to the body now when you open it.
12/5/2017
Douglas D. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly service, good price for repair and fast!
12/5/2017
William L. VERIFIED CUSTOMER
Vehicle Make : Kia
I would have liked to know (about) when the repairs would be completed when I brought the KIA in on Monday at 10:00am. Initially I was told by Danny it would take ****-2 days. I called at 5:00pm on the second day and was told it would take 4 days. Overall, everything else was great!
12/2/2017
Ellen C. VERIFIED CUSTOMER
Vehicle Make : Honda
Mark was very good letting me know about the status of my car. My car looks like new!! They did a great job!!!
12/1/2017
Erica T. VERIFIED CUSTOMER
Vehicle Make : Kia
The van looks better than new.
11/16/2017
Richard F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Pain free, stress free, and the repairs look great.
11/10/2017
Dylan H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work
11/4/2017
Andreas A. VERIFIED CUSTOMER
Vehicle Make : Honda
Prompt and cordial service. Faithful in sending emails as requested. Able to meet my schedule regarding vehicle pick up.
10/25/2017
Dominica B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work on my vehicle and excellent customer service from Mark!
10/21/2017
Zhengxuan (wendy). VERIFIED CUSTOMER
Vehicle Make : Honda
Unreasonable fee.
10/18/2017
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin was thorough with his explanations. The repair was done quickly and I'm happy with the repair!
9/30/2017
Suzanne A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Danny Flores went above and beyond to complete repairs! My Jeep looks as good as new!
9/28/2017
Carolyn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Feedback about the status of repairs could have been better. I'd like to have known the parts had arrived and estimated completion date early on.
9/17/2017
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service from all employees that assisted me.
9/13/2017
Hank C. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice Customer service, they doing good job on my Honda. Thank you
9/6/2017
Jill F. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate all the communication!
8/21/2017
Charles C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great work and done ahead of schedule
8/15/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : Honda
The guy I worked with was awesome, he made this process as easy for me as possible m