The service was excellent. From the receptionist, thr adjuster and the lady that assessed the damage were very corteous and efficient. I was happy to see that they have a rental car waiting for me.
Very satisfied with the repairs and they even wash my car inside and put. Great attemtion to details to make the customer happy
12/9/2018
Michele D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really appreciate the update of the vehicle as it went along keep me informed Thank you for your service
12/7/2018
Charlene M. VERIFIED CUSTOMER
Vehicle Make : Honda
Status of completion and pickup changed a few times
It was hard for me to plan my schedule and when to be available to pickup
12/2/2018
Sherman B. VERIFIED CUSTOMER
Vehicle Make : BMW
Good servers very very pleasant people to deal with
11/29/2018
Romahn H. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Great service, very timely, and great communications throughout the process.
11/29/2018
Bonita D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The after market bumper didn't fit properly, the trunk liner didn't align with the bumper frame and the frame around the lights were loose. It would have been great if Classic Collision recognized these issues before notifying me that my car was ready.
11/29/2018
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was kept informed all through the entire process, and when we picked up the car, it was in immaculate condition. Looked almost as good as when we purchased it! Thank you for taking such good care of it!
11/27/2018
Ian B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Just that a sensor that should have been addressed was not. However my team of Yesenia and Xchel were awesome. They advised me to take it back after the holiday so they can get it fixed.
11/23/2018
Emily L. VERIFIED CUSTOMER
Vehicle Make : Honda
Classic Collision did a great job and made the process practically painless. I would recommend this company to my friends.
11/18/2018
Larry N. VERIFIED CUSTOMER
Vehicle Make : Saturn
****. Front desk reception paid more attention to her cell phone rather than to customers walking in the door.
2. Alignment wasn't done. I had to take the car to NTB to get it done.
3. The lady called me on Fri 2 ****/2 hrs before y'all closed to tell me car was ready for pick up. I was in Birmingham. When dropped the car off for its repairs I told the Geico rep that I would leave Fri to go out of town. The lady was being real strong.in letting me know that I had 24 hours to return vehicle and that Geico would in my pay for **** extra day and that in would have to cover the others.
11/15/2018
Jaudon G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job
11/12/2018
Pamela G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very impressed with Xchell and the girl who went over my car with me, before and after the repairs. I’m sorry that I don’t remember her name. Also, I am happy with the repairs, as far as I could see, since it was dark out when I picked it up, and I appreciate my car being nice and clean. Thank you!
11/10/2018
Anthony L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team at Classic Collision went over and above to make me 1000% satisfied!!
11/1/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Nissan
We were very satisfied, from the first time we came to have our car looked at, the updates we received, to getting our car back earlier than expected. Very professional & friendly. We would highly recommend Classic Collision.
10/26/2018
James L. VERIFIED CUSTOMER
Vehicle Make : Lexus
The staff was very professional. Mr. **** provided details of what repairs would be done. I appreciate the text status updates. My vehicle was completed hours before it was promised. Well done.
10/26/2018
David K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yesenia was friendly, professional and informative. The work done was excellent. The paint patch up was flawless. Highly recommended!
10/24/2018
Nicholas G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you
Everything I expected
10/19/2018
Henry N. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Excellent and professional service every step of the way... cheerful and knowledgeable staff.
10/17/2018
Raquel M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job my car looks great. Great communication
10/15/2018
Kesha A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service from everyone I encountered! Thank you all so much.