Don't treat customers like you are doing them a favor. Don't be condescending to customers.
1/19/2019
Glorious B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes I want to say and Holly was one of the best Representatives that I've met they gave us full attention and every detail on what was going on with my mother's car she pointed out everything that needed to be done what is going to take to get it done Coast with all the parts and stuff that under warranty and that the car will be done and satisfy to our satisfaction a hundred percent Hollywood very kind very open and very honest about what needed to be done she went out of her way to make me and my mom feel comfortable about getting my mom's car done she was one of the best if not the best representative that I've ever spoken to in these situations because you know these situations they get to be kind of hairy and people get stressed out but Holly was one that was true to whatever she was saying it got done and she took us to all the process and the steps I appreciate Holly I think she should be recommended get an award her satisfaction with the the customer she was one of the best and I thank Holly and Classic Collision for what they done to my mom's car and putting it back together for her. Thank you Holly for the work you've done and helping us sincerely Larry Hill Glorious B
1/19/2019
Yvonne S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you and God Bless !
Pastor Yvonne
1/17/2019
Nicole T. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair is fine. Waiting are was filthy.
1/17/2019
Cheryl G. VERIFIED CUSTOMER
Vehicle Make : Nissan
xchell really showed me great service. The car was beautifully repaired. I will definitely recommend Classic Collision. I am very grateful!
1/17/2019
Jennise G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
They were very professional!!
1/10/2019
Zachary H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great
1/6/2019
Priscilla B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I love that my car is taken care of well when CC
has it. They always make excellent repairs and
cleans my car very well. I’m always satisfied!!!
1/5/2019
Carlton B.. VERIFIED CUSTOMER
Vehicle Make : Nissan
I did NOT appreciate the RUDE message sent by AMANDA....
The collision work looks fine...
But things seem to have been shifted/thrown around in the back behind the drivers seat on the floor...
1/3/2019
David G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Holly was really helpful.All the personnel was kind and very customer oriented
12/30/2018
Kathie J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Holly assisted me today (Saturday) although the body shop was closed. She went beyond the call of duty and handled/answered all y concerns. She provided excellent customer service, was personable and professional.
12/30/2018
Tamera F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I love the staff at the Lilburn location. They answered all my questions and were so friendly. I will recommend classic collisions to everybody
12/23/2018
Katrina T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My team did an outstanding job of communicating to me. Holly was awesome she made sure I was aware of everything. She went above and beyond. The General mgr.Sax was awesome as well. I can't say enough thanks to my whole team! Thanks Amanda for your service!
12/22/2018
Judi C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very nice to work with
12/20/2018
Melvin G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job and professional demeanor!
12/20/2018
Domonisha F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Classic Collision kept me up-to-date throughout my repair services . Car looks as good as new .
12/19/2018
Susan O. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything looks good. The estimated time of completion was down to the last minute on a Friday. Still missing the stripe on side which needs to be replace. Seems like a lot of last minute details could have been planned for. Not sure it would have been completed if hadn’t called a couple times.
12/15/2018
Marlene V. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service from all your staff! Especially Xchel ****! Thank's Marlene V
12/14/2018
Jason G. VERIFIED CUSTOMER
Vehicle Make : Subaru
My remote key fob no longer works at all.
12/13/2018
Samiya B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I truly appreciate the time that was spent to make sure that my vehicle was fixed correctly and the updates as well. Thank you