I received the wrong car at pickup for enterprise. My deductible was the wrong amount and was forced to pay something that wasn't correct. I also got my diminishment check sent to the wrong address because they failed to confirm with me as the customer of the address was correct.
7/30/2017
Roger O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good service.
7/24/2017
Alberto A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I spoke with the repair man about a part of the job where it clearly shows the rubber from the glass to the roof it's not completely covered. There is small space in between in both corners of the roof. I went ahead and took my car home but the air hits that little area while traveling and makes a lot of noise. I don't know what's going to happened when it rains yet. I called the manager on Thursday and explained to him how I was feeling about the job. He told me that he will call back after he talks with his glass man. I never heard from him. I called him back to day and left a message to call me back and I never heard from him. I paid my deductible and everything and I'm not happy. Can you help me with this?
Thanks
Alberto
7/21/2017
Jim G. VERIFIED CUSTOMER
Vehicle Make : Honda
Many thanks to the entire team at Classic Collision at Stone Mountain for providing a seamless repair experience on my 2015 Honda Accord.
Joe Wetherington did an outstanding job of explaining/estimating the cost and time of repair-Very Professional.
Randy Witt did an outstanding job of keeping me informed of the repair progress and called me when ready for pickup.
Over all outstanding repair experience that I will highly recommend to anyone in need of collision repairs.
Jim G
7/20/2017
Kehinde A. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was fast and repair process was simple. They communicate promptly during the repair. Couldn't recognize my car when I saw it.
7/9/2017
Thaddeus U. VERIFIED CUSTOMER
Vehicle Make : Honda
The communication and constant updates was fantastic.
7/2/2017
Cheryl M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service!!
6/29/2017
Glenn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took longer than they said It would. Panel was not properly attached but they did fix it and it was ready the next day. Car looks great now.
6/29/2017
Danny M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for your quick work and the amazing job someone did cleaning it afterwards.
6/25/2017
Deborah P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every one was professional and really nice
6/24/2017
Rebecca A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was extremely impressed with the customer service and how everyone there goes above and beyond to help the customer.
6/23/2017
James W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. Everyone was professional and helpful.
We are very pleased with the repairs that you
Completed. Thank you.
6/22/2017
Bennie G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good customer service and friendly staff. Repairs was done in a time. The wait wasnt long. The car looked ready gud after it was fix. Was really happy when they told me they wash the inside and out.
6/13/2017
Keith T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job
6/12/2017
Marie P. VERIFIED CUSTOMER
Vehicle Make : Kia
The service was great. I am completely satisfied with the urgency everyone shows me. Thank you for taking good care of my car.
6/11/2017
Dana W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The members of Classic Collision were very nice. The way the 3 companies worked seamlessly was exceptional.
6/9/2017
Carlton C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I loved the updates and the customer service.
6/9/2017
Faye R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone we dealt with were pleasant, accomadating and informative! We would absolutely use Classic Collision again and recommend you guys to everyone that we know.
6/3/2017
Valencia G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service, professional staff
6/1/2017
Pamela S. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone i meet or talked to were outstanding professionals.
Best experence i have had in the service industry.