I had a great experience at Artistic Auto. My car came back quickly and cleanly. The staff at AAB made provided top-notch service every step of the way and I appreciate that I was kept informed.
The repairs themselves look good, although my bumpers no longer match my passenger side as before. This could very well be the curing process, and I already spoke with Nick regarding my concern. If it's not alleviated in 6-8 weeks then we can proceed from there. I also noticed that my rear passenger door is no longer aligned perfectly as the driver side is.
My car was cleaned inside and out, which saves me hours of work, both the interior and exterior were quite dirty upon drop-off. The touch up paint provided is a nice addition as well.
Thank you,
David
1/10/2017
Nirvana &. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great experience from walkin to walkout. Loved the updates and the professionalism of everyone involved. The best part is how great my car turned out..like new!
1/6/2017
Nicholas B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and thorough.
12/31/2016
Jonathan G. VERIFIED CUSTOMER
Vehicle Make : Subaru
When I came to pick it up it had scratches all over and the. They wet sanded it and looked better, but now I am noticing swirl marks all over my car from improper washing technique and I would think that a auto body shop would know how to wash a car without causing swirl marks....I feel I should get a polish and wax to remove swirls
12/29/2016
Ravi T. VERIFIED CUSTOMER
Vehicle Make : Honda
The car was repaired good. Guillermo is good. The estimated completion was dragged a little bit, because of the equipment problem.
My situation was rather different, My gas is almost empty and I am scared(the car might stop in middle of road) to take the vehicle on to road. Artistic should have filled the gas for every vehicle that leaves their compound. I know this is an extra service for price, but creates more happy customers. Luckily my car did not stopped on road. But I saw a bad review for some one in similar situation. This review is for others to let them know, its better to have a quarter tank of gas before leaving the car at any body shop. I Hope that in future, artistic will have a policy of full tank before the vehicle goes out.
Thanks
Ravi
12/22/2016
Megan G. VERIFIED CUSTOMER
Vehicle Make : Honda
Update calls were often and consistent. Everyone there was very helpful. Only critique would be that I only received my credit card slip for a receipt. It would be nice to have a paper or emailed receipt from your facility to show that the balance due is 0. Just for my own records. Thank you for all your help.
12/16/2016
Heather A. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car's fender and right sided light was good as new when you finished the work, and the paint job was faultless.
I was grateful for your daily updates, and when you got close to completion letting me know the exact time when I'd be able to pick up my vehicle. It helped as the schedule on my end became somewhat unpredictable that day.
I arrived after closing and the plan was to pick up my car using my extra key. Esmeralda and the Assistant Manager were still there, however, and, as the car still wasn't on the upper lot they insisted that I be comfortable in the waiting room. In a few minutes the car was brought around.
What a surprise when I saw my car! It looked pristine when I collected it. I did not expect that it would be washed and detailed as it was. That was a very pleasant surprise and you can't imagine how appreciated it was! Thank you!
Everyone on your team provided the best of customer service. I had telephone or face to face contact with Sally, Esmeralda, Miguel, Mr. Utillo and your Assistant Manager. Artistic Auto Body is so far beyond any experience I have ever had with taking a car for service, or repairs etc., that I can't say enough. If I meet up with anyone who needs auto body repairs I will most certainly recommend that they take their vehicle to Artistic Auto Body.
It seems to me that every person at Artistic Auto Body takes great pride in the job that they do and it shows. Thank you for excellence in your work.
Heather A
12/7/2016
Devon B. VERIFIED CUSTOMER
Vehicle Make : Audi
You guys were great to work with, I really appreciated all the text updates.
12/3/2016
Tom V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Lack of communication between geico rep and body, daily text updates provided false updates on when vehicle would be completed. After getting the vehicle back had to bring the vehicle back in to get the back door fixed again, roof rack cap was not on completely and 6disc CD player was not working completely. Artistics Autobody claimed the CD player was not working prior to bringing in vehicle. I adviced them all 6 cd drives were fully working when I brought the vehicle. Artistically finally send the vehicle out to a car stereo dealer who had to reset the stereo system after artistics had disconnected the battery. Artistic wanted to charge me the car stereo diagnosis fee to get the CD player working again do to they caused. Did not pay for the fee due to they caused the problem
12/1/2016
Cynthia L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car looks great. Artistic Auto body does a really wonderful job. Thank you.
11/24/2016
Priscilla H. VERIFIED CUSTOMER
Vehicle Make : Honda
Artistic Auto Body did everything they could to make this as painless as possible. They were kind and efficient. I appreciate you!
11/22/2016
Kay W. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks wonderful, and you are all awesome!! The customer service can't be matched and I felt very secure with you doing my repairs. Thank you so much!!!
11/19/2016
Victoriano C. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did a good job I'm very happy.Thank you
11/17/2016
Elizabeth T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciated how nice and helpful everyone was. Only thing was the rental situation. I felt a little pressured about things in that regard. But I don't think you guys have any control over that. Thank you!
11/12/2016
Patrick S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Well beyond my expectations. Great job. Thanks.
11/12/2016
Christian H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service! From the beginning to the end always a nice attention, communication and excellent quality. 100% satisfied.
Thank you!!!!!
11/11/2016
Megan C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you to the staff at Artistic Auto Body for the care, craftsmanship and professionalism. From start to finish, the customer service, the quality of work and the personal attention impressed me.
I will refer Artistic Auto Body to everyone!
PC
Patrick D. Collins
Beaverton, OR
11/9/2016
Kara D. VERIFIED CUSTOMER
Vehicle Make : Honda
Guillermo was fantastic! The work on the car is amazing and y'all kept me up to speed the whole way. The whole crew was awesome. Thank you guys!
11/5/2016
Virginia C. VERIFIED CUSTOMER
Vehicle Make : Honda
everyone was very pleasant knowledgable and my experience was very fast the work was done excellently and very very fast I will recommend and I have recommended you you are a great place to have your car serviced thank you thank you so much