Great service. Wonderful employees, fantastic work
1/5/2017
Jennifer A. VERIFIED CUSTOMER
Vehicle Make : GMC
This was the most pleasant experience I've had with dealing with auto repairs, the collision facility and the entire staff I came into contact with! Thank you so much for making things as easy as ****, 2, 3!!!
1/5/2017
Matthew A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Timely and professional.
12/29/2016
Sandra P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle was repaired in less time that stated and looked great! I was even texted and updated on the repair status. Excellent service!
12/27/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Ford
This is not just a comment, its my sincere thoughts about Angela Krause/ Cherokee Ford. It was the one and only going out of there way to just do a job right experience. None of the care or professionalism that I received was fake. I have to say that I believe Sean Hanarahan should be commended y Ford for what he does. He called and kept me informed every day on what was happening with the progress on my Ford Escape. This was not my first time using their collision center, Back in January of 2016 our vechicle was completely rebuilt from them. This time and in January the vehicle looked like the day it was leased with zero miles on it. I didn't get to meet the body man/ **** but he does exceptional work. I was going to go online and fill out a survey about this dealership until I recieved this email. Our lease is up in May and we will be going to Angela Krause/ Cherokee Ford to purchase our next vehicle.
Sincerely Billy Shreeve and Mike Woodman
12/23/2016
Janelle J. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome service and attention to detail. Highly recommended! Thanks!
12/20/2016
Lionel G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was excellent except for the repair update messages. These were useless and worthless. They were not up to date and were sometime totally inaccurate.
12/14/2016
John P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice and professional.
12/9/2016
Merrdith B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I was verry pleased with the service i received and would recommend them to anyone
11/23/2016
Priscilla M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire experience, from drop off to pick up, was a breeze. I was impressed at how professional everyone was, including my Enterprise person. I would recommend Geico & Krauss Family Ford anytime
11/17/2016
Barry S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Vwry satusfied with repair and service..Thank you
11/16/2016
Mark L. VERIFIED CUSTOMER
Vehicle Make : Honda
I have not picked up my car yet, so I have no way to rate the experience.
11/12/2016
Jason B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job and super fast!
11/12/2016
Arla H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication from the instant I walked in the door!
I have a Chevrolet hav been dealing w Chev dealer in canton- never
Hav I received same eye contact or service. Considering
Using this dealership in future. Very good customer service.
11/10/2016
Glen Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
thank you and your staff for the outstanding job you did repairing my truck. I used the GEICO Auto Repair Express. Your staff kept up to date on the repair process through texts and phone calls. My truck was repaired on time and looks brand new. Service like this is not always easy to find in this fast paced world we live in. This was shining example of 'family friendly service".
Again THANK YOU!
Glen Z
11/2/2016
Teresa H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was kind and concerned about repairing my vehicle. I feel everyone involved did their part to ensure customer satisfaction. I would recommend your shop to others. Thank you, my car looks great!
10/22/2016
Darryl M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr. John Summers customer service was excellent Thanks