Stop sending me messages saying my car is being fixed when it's not. I'm very upset with your service. I will never come back
11/14/2014
**** G. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service and top quality flawless repairs. Thank you.
11/11/2014
Katherine B. VERIFIED CUSTOMER
Vehicle Make : Honda
Your representative Robert was very thorough in explaining the process and the anticipated repairs. I really liked the emails that you sent...not because I was anxious but because it shows that Gonz Collision is doing whatever they can to make the repair process a happy and comfortable process. I was even more pleased that the repair was completed a day ahead of schedule. My car looks great...back to showroom new. Thanks. Kay ****
10/31/2014
Ellen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely pleased with the experience. John at the front desk was very nice and very professional both while estimating the job initially and also when I came in for repairs. The service was prompt, the rates more than fair and I felt I was treated like a valued customer even though it was a very small job. John also followed up with a referral to an auto trim place for an upholstery issue. I cannot remember my mechanic's name, Estevez maybe (?), but he was also great. He was very fast and did even more than promised, all for the originally quoted price. I am very happy about the work that was done on my car and will definitely be back. Thanks!
10/29/2014
Margaret M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything from the first panic email I sent on a Sunday,to talking to the satff,coming in for an estimate, was all first class. Extremely
profession and kind. Keeping me uptdated with great emails Fantastic I have already started sharing the great customer severice and will definetly recommend to my friends and family.. THE CAR LOOKS PERFECT :)
10/27/2014
Christopher A. VERIFIED CUSTOMER
Vehicle Make : Honda
Gonz did a great job communicating to me the progress of my repair. It was completed in a timely manner and as projected. The final outcome of the repair was close to being flawless as one can expect after an accident. Overall I was happy I took my car to Gonz and will recommend them to anyone I know. Thank you.
10/16/2014
Charles E. VERIFIED CUSTOMER
Vehicle Make : Toyota
My overall experience was good....Ida was a pleasure to deal with.
There was some small amounts of dirt/ grease on the visor and console. I am not complaining, just pointing out an area for improvement.
Charlie Ewing
Thank you.
9/30/2014
Terry W. VERIFIED CUSTOMER
Vehicle Make : Ford
The best repair experience ever. Constant communication and always checked with me before performing any additional work. Honest and professional!
9/15/2014
Teresa G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service, courteous and professional.
9/12/2014
Devon S. VERIFIED CUSTOMER
Vehicle Make : Honda
It's a comfort to know that you can take your vehicle to Gonz and receive the absolute best care out there. Reliable, trust worthy, amazing staff. My experience was flawless. My car looks like a new vehicle. I am so grateful to the staff. Thank you.
9/10/2014
Alex D. VERIFIED CUSTOMER
Vehicle Make : Acura
Great Service Thanks alot!!
9/5/2014
Marilyn W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Extremely satisfied with the professionalism, quality of workmanship and the communication. The attention to detail was excellent and the process smooth and easy. I would definitely recommend your services any chance I could. Thank you very much.
8/24/2014
Sandra M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Utmost professional service!
8/11/2014
Mike I. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you!
8/2/2014
Luba G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you all your team for the excellent job!
7/21/2014
Linda F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was exceptional. It was a very pleasant experience.
7/18/2014
Nilda S. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent
6/25/2014
Alberto M. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent and quality service, vehicle was completed by the time promised