Great prompt service. Excellent body work.
Thank you.
8/29/2015
Ameer A. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks for taking care of my car!!
8/29/2015
Amber P. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car was being repaired for 3 weeks. You guys did a nice job, but the day after I picked it up I realized that the electrical panel on my door doesn't work now. I am going to have to come in and have this looked at. I really don't have time to do this and it's an inconvenience. In the future, a more thorough check would be nice. Also, just as a courtesy, cleaning the inside would have been great. During accident sometimes coffee spills, etc. Doing an inside detailing would have been nice.
8/28/2015
Bonnie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well, you beat me to it! The service rendered to me, before, during, and after my auto repair were wonderful! My vans bumper looks perfect, it was repaired professionally, on time, and the car was beautifully cleaned both inside and out! The young man who drove me home, as I left my auto, was also so nice! All in all, I give LIBERTYVILLE AUTO BODY ????????????????????.
8/28/2015
Carol K. VERIFIED CUSTOMER
Vehicle Make : Toyota
We have used LAB many times in the past and are always satisfied. The estimators are always nice and the work is great.
8/28/2015
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Acura
everything was handled efficiently
8/22/2015
Eileen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scott White was great and kept me updated always returned my calls too. Thank you
8/21/2015
Mark W. VERIFIED CUSTOMER
Vehicle Make : Ford
The team was very helpful. I worked with several different staff and they all were competent and able to help me with each of my needs.
8/21/2015
Svetlana K. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you very much for the accelerated completion of the repair. Scott White, Assistant Manager, promptly responded to my notice about planned vacation and managed completion one day earlier. Such extraordinary performance let us enjoy our vacation more, and save space at your parking lot. Thank you, Scott and Libertyville Auto Body team!!!!????????????
8/16/2015
Kerry N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super efficient and honest
8/5/2015
David S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
radio is not working since repair work done on mirror
7/23/2015
Reuben S. VERIFIED CUSTOMER
Vehicle Make : Acura
All commitments that were made were not kept. I was told to arrive at 10 A and that the car would be done in less than 2 hours. I had to leave the car the entire day. The Body Shop and Service do not communicate.
7/17/2015
Leroy S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone there was very professional very courteous manger Scott was excellent
7/17/2015
Robert H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Five star service thank you.
6/27/2015
Gene S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was pleasantly surprised to see that the inside of my car had been cleaned. Thank you!
6/20/2015
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Good updates. Great customer support from Scott. Car looks as good as new. Thanks for taking care of it from start to finish in a professional and customer. Friendly way.
6/12/2015
Justin E. VERIFIED CUSTOMER
Vehicle Make : Honda
Car delivery was held up by complimentary detail. Vendor used didn't communicate very well with Libertyville auto body. Estimator could have provided better updates (instead of saying he would call me back by a specific time, say he would call back as soon as he hears - and still check in via email at the end of day to say he is still waiting). Part of the damage to my vehicle was to the rear wheel and I asked whether a realignment would be completed. I was told it would be (and the labor write up confirmed this). When I picked up the vehicle I discovered after that a realignment had NOT been completed. The write up mentioned the AC system being removed and refrigerant being drained. The AC system was never recharged - nothing but hot air blowing on a hot day - not fun. Good thing: Libertyville auto body completed both the realignment and ACrecharge on same follow up visit which was scheduled at my convenience but no follow up visit should have been needed. Double checking to make sure everything on work order was complete before delivery of vehicle (especially given how long the shop had the vehicle in house) would have saved a lot of hassle. Instead of being thrilled with my experience I am underwhelmed.
6/10/2015
George W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your E-mail updates were very hard to understand. They provided no specific details to the progress of the work. The last one just thanked us for our using Libertyville Auto Body. Nothing about the fact the car was finished except for some minor details.
5/31/2015
Sajan C. VERIFIED CUSTOMER
Vehicle Make : Acura
Job done on time, pleasant people and job done was satisfactory