Excellent performance with the Cadillac and outstanding customer service.
12/7/2015
Kathleen T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I walked in and it took 10 minutes and I was out the door. Everyone was so helpful and nice. Everyday I was updated on the status of the car. Under bad circumstances it was great experience.
12/4/2015
Theresa Spingler. VERIFIED CUSTOMER
Vehicle Make : Honda
I liked having all the update texts.
12/4/2015
Robert N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for all the updates via text on the repair process and the repairs came out great. Great customer service and very professional staff. I would highly recommend Ferman in the future.
12/3/2015
Dorice S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your Fermen employees were very professional and keep me updated everyday about my vehicle. They were able to get my car out to me 3 business days before the actual estimated time they quoted me which made me very satisfied .This is the #**** reason why I will always choose Ferman Chevrolet. Thank you again.
11/28/2015
Carl S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team was very courteous and personable. They kept informed and up to date on the status of my repairs. Thank you for the great service.
11/28/2015
Gerald W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The price of the rental was not fully explained or would
Have rented something I could afford
The work on my vehicle was excellent.
I'm fully satisfied with the work and info given throughout
The repair process. Thank you, Gerald W
11/26/2015
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not complete. Missing piece that I had to point out. Also broke my glove box which I also had to point out. One headlight filled with water somehow. Inside of car filthy. Grease stains on arm rests. Missing floor mat and ipod charging cable.
11/25/2015
Alton M. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service!
11/24/2015
Angela V. VERIFIED CUSTOMER
Vehicle Make : Honda
My car had grease by the door where the repair was done. Some parts from the door look out of place .
11/19/2015
William F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service quick repairs and awesome staff !!
11/17/2015
Michael T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire repair process was Outstanding.
11/14/2015
Robert B. VERIFIED CUSTOMER
Vehicle Make : Ford
Dropping the car off and able to Courtnay between the repair facility, Geico, enterprise made it a quick and easy of that
11/14/2015
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everyone was friendly and i was completely satisfied from beginning to end i certainly would recommend it to everyone.,special thanks to scottand the rest of the staff.
11/12/2015
Tyler T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The team was respectful, prompt, and excellent communicators throughout the entire process of getting my car fixed.
11/7/2015
John K. VERIFIED CUSTOMER
Vehicle Make : Honda
Was in constant contact with me daily! Awesome experience if one had to experience their car being smashed!????
10/29/2015
Jorge T. VERIFIED CUSTOMER
Vehicle Make : Mazda
The team successfully got my car in and out of the shop very quickly and efficiently. thanks again.
10/20/2015
Maria O. VERIFIED CUSTOMER
Vehicle Make : Kia
I left my toll change in my car. Someone there took it and put pennies instead of my dimes nickles and dimes. I guess they thought I wouldn't notice there were all pennies except 3 quarters and 2 dimes. You would think your place would be a safe place to leave your car but it's not!
The repair was excellent although I will never go back or recommend your place. Who knows what else they took that ibhavent noticed! Don't like thieves!!