I loved the updates, didn't have any doubts about the status of my repair. As for the body work, kudos to the guy that was able to match 13 year old paint. Thank you to the whole team, it was a pleasure. Have a great weekend. Regards - Russ Peebles
7/27/2018
Charles H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Manny was very professional. He made a bad situation (auto accident) from estimate to repairs and delivery, a pleasant experience. I highly recommended him and Ferman Collision to all who need auto repairs.
7/26/2018
John C. VERIFIED CUSTOMER
Vehicle Make : Buick
George in body repair was great!
7/23/2018
Lisa J. VERIFIED CUSTOMER
Vehicle Make : Kia
Great experience, always informed and repairs done perfect
7/23/2018
Todd A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Denny Hancock and his team at Ferman Collision has worked on many of my families vehicles ! Denny has always been Professional/Respectful/Knowledgable in his Field ! I have referred many Family/Friends/Clients To Denny’s Team ! Thank You Denny and The Whole Ferman Collision Team for taking Great Care Of me !
7/23/2018
Laurie W. VERIFIED CUSTOMER
Vehicle Make : Honda
Manuel is amazing!! He fixed my car so quickly. It looks beautiful and I’m pretty sure on top of washing it, he vacuumed and wiped out the inside too. I will refer him to anyone that needs body work done and return if I need anymore going forward. Thanks Manny!! ????
7/20/2018
Vicki H. VERIFIED CUSTOMER
Vehicle Make : Saturn
Thanks very much for making the whole experience as painless as possible. Communication was excellent. Car looks and drives great.
7/19/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Honda
My repair and experience was excellent.
7/16/2018
**** F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The repair took 30 days for us to get the vehicle back, way beyond the estimated original 7 days. We decided to take the daily insurance offered through GEICO for the rental vehicle based on 7 day estimate. Didn't expect to pay an additional 23 days for the insurance. And then being told that the AC was not included in the repair on the 30th day because of the compressor, the max for the rental coverage. The option offered was "...we can get you into one of OUR rental vehicle at your expense if you want us to fix the problem..." Not a good experience.
7/16/2018
Skylar T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was great and provided excellent customer service. The updated text messages were very helpful regarding the status of the repairs. Thank you!
7/13/2018
Sharla A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Lourdes went above and beyond communicating with me. Thanks
7/12/2018
Charis G. VERIFIED CUSTOMER
Vehicle Make : Kia
Everybody made the process so easy and painless and I can not be more grateful for everyone involved!
7/12/2018
Suzanne T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The repair job was awesome. Everything was perfect. Repairmen took a mangled back left fender etc. and made it like new. Thanks to them. Especially I want to thank Manny Rodriquez for making my situation easier for me. He was so nice and caring to me and made everything ok, especially in a non familiar scene. I’m from Ohio visiting my son who was in hospital . Manny is a “keeper” for your company. Thanks again for the excellent service and special care. . .
7/11/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I appreciate the daily updates and progress reports!
7/11/2018
Daren D. VERIFIED CUSTOMER
Vehicle Make : Ford
The process took entirely too long. Over a month to get the car back.
7/10/2018
Erik B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thank you for a job well done. I will utilize your services in the future if needed.
7/9/2018
Yvette H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My tail light that was replaced is not working!
7/6/2018
Joseph F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My repair advisor was Manny and was very efficient with his communication! It helped to take the guess work out of the repair experience.
7/5/2018
Luis D. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service. So glad I made the right decision of taking my car there.
7/5/2018
Irene I. VERIFIED CUSTOMER
Vehicle Make : Ford
Hey the car door and open them on my driver side passenger door