The entire team was very very enthusiastic and everyone was pleasant and always happy to see me or hear from me. I really really appreciate the constant update that I received on my phone as it reassured me that the job was getting done and that my baby was being taken care of which is my car. More importantly Alex made me feel very comfortable and assuring me that my car was in good hands. My car looks just like new and I am very very happy that I chose to use Ferman Collision to do the repairs on it!!! I will definitely recommend this company for any and all repairs in the future if someone else has a collision among my family and friends it is my expectation to go ahead and put this information on my Facebook page so that everyone that I know can experience my happiness!!! Thank you very much for a Min Chevrolet Collision exclamation! Exclamation my family and I really really do appreciate you!!!
7/21/2017
Perry S. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys were all over it thankyou
7/20/2017
Luis S. VERIFIED CUSTOMER
Vehicle Make : Mazda
all around excellant experiance
7/20/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The body work on my truck was great but the cleaning of my truck was very poor I had buffing compound left on my plastics and trash left in the bed of my truck from the body shop
7/19/2017
William B. VERIFIED CUSTOMER
Vehicle Make : GMC
Great workmanship. TOTALLY SATISFIED????
7/17/2017
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was not only happy with the work and speed with which they worked, but I was treated with respect by very caring people.
7/17/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair was fine. Any questions I had Al went back and addressed. He was very good to me. My frustration is the fact that someone stole a CD case out of my glove box and all the spare change I had in my cup holder. There was about $15 there. I know I should have taken that out but there was no reason for anyone to go into my cup holder. Al said he would make it right and that his GM Denny would call me. I do hope that happens. The issue is that you have a thief working there and if someone is willing to risk their job over something like that then wait till they get someone that has a lot of stuff in their car. A great repair experience gone to waste over someone rummaging through my car. I look forward to hearing from someone.
7/17/2017
Virginia B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service!
7/15/2017
Heather J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Overall fantastic experience! Everyone was great and the repair looks good so far! Would definitely recommend to anyone!
7/15/2017
Timothy B. VERIFIED CUSTOMER
Vehicle Make : GMC
Terrific staff, always informative and helpful. It shows in their work too. Truly great.
7/14/2017
Christian M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good communication. Good customer service. Great job on body work!
7/13/2017
Judy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding Customer Service...above and beyond! kudos to Enterprise for accommodating my me and my family.
Thanks
7/13/2017
Heather B. VERIFIED CUSTOMER
Vehicle Make : Toyota
There are gouges on the inside of the door they did repairs on. They were not there before and can clearly see it was done with a screwdriver. I would never recommend this place!
1st I went to pick up and was vehicle was still damaged. Had rude people helping me at that point.
2nd time went to pick up and wasn't finished as promised and was missing caps on the door that wasn't even involved in the incident. Now while detailing my acar, I find the aforementioned as well as a chip out of my hood that was not there.
7/11/2017
Alexander L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks
7/10/2017
Teshia M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I had an appointment at 7:30 am and i was on my way to work by 8:15. Everyone from my first point of contact to the rental car agent were courteous and helpful.
7/8/2017
Kristin L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service and great communication. Repair did take longer than projected but overall happy with the service and repair.
7/7/2017
Michael E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent repair job. Easy checkout. Took longer than expected but extra parts were needed.
7/6/2017
Kathryn L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved being updated via text messages about where my car was in the repair process. My car was also finished a day early which was a nice surprise. The guy who helped me finish up the paperwork when I picked my car up was sweet enough to help me move all my junk from my rental car back to my car. It was an all-around A+, 5 star experience.
7/6/2017
Brendon P. VERIFIED CUSTOMER
Vehicle Make : Nissan
More than happy with all the repairs and how my car was returned. I truly appreciate the good customer service as well
7/6/2017
Allan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Part's left in my car. Had to go back to center to have them look at the parts