The repairs were adequate, however, it was frustrating to be told several days in a row that the car would be ready by 5pm, only to be told it would not be. This caused an extension of the rental car including over the weekend.
8/24/2017
Rebekah A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service
8/24/2017
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I believe Tamara, Mariah and the Ferman team went above and beyond to do their best to do an awesome job on our 2015 Silverado truck.
Thank you,
Orlinda and Tim Bridgham
8/22/2017
Mary A. VERIFIED CUSTOMER
Vehicle Make : Dodge
The staff was very attentive and polite. Was very happy with the work they did. I liked the fact i was kept updated on a reqular basis about my truck repair.
8/21/2017
Paul K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was a good job well done and I was pleased with the job
8/21/2017
Kelly R. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent service from start to finish, every one was friendly and professional. I knew exactly what was going on with my car everyday
8/18/2017
Ivelisse C. VERIFIED CUSTOMER
Vehicle Make : Honda
The work outside the car is perfect but My car does not start it stays on including all the lights but does not start . Even yesterday when I picked the car sounded that didn't want to start, the car needs to be back to have it fixed because it wasn't like that , I called Geigo the adjuster and reported it
8/17/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Subaru
The dashboard error message indicated that the system was not working as it was supposed to. Had to turn around and return the car for another couple of days. Fortunately the rental car was still available.
8/16/2017
Glen R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I asked several times if the backup sensors were working but they were not at pickup. I'm disappointed I have to return to the shop a third time wasting my time and gas. This should have been tested before I made any trip to pickup my vehicle.
8/15/2017
Miracles Out. VERIFIED CUSTOMER
Vehicle Make : Acura
Job well done
8/14/2017
Kaottis G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went smooth from drop off to pickup and the communication was great. Thanks
8/12/2017
Mary C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes I was completely happy surprised and had never heard of Ferman the collision and I have nothing but great comments and remarks for your company I would return any time regarding any accident or accidents to my vehicle I will encourage others to attend your business I think they would be very happy thank you for your time to listen to my comments.
8/11/2017
Coleisha B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Julia was great. She kept me informed each day on the progress and status of my vehicle.
8/11/2017
Gary C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone involved with my process was absolutely customer service oriented. They were friendly, helpful and nice. I really don't believe my experience could have been any better. Thank you very much.
8/10/2017
Ryan Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything progressed smoothly. Very good.
8/9/2017
Mark M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We were kept informed daily on progress of repairs. I really appreciated the personal touch put into the service that was provided. The car repairs were completed in a very timely manner.
8/9/2017
John R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good!
8/8/2017
Wanda G. VERIFIED CUSTOMER
Vehicle Make : Nissan
excellent everything!! great work and customer service
8/8/2017
Ann F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service I received was excellent. The staff was very friendly. The repair was exceptional. Also great job on washing my car and vacuuming it.My windows never looked so good since it was new! Thank you very much