The woman that helped me and kept me informed about my car was great. She made everything a lot easier for me regarding my vehicle. She's a very good employee.
11/21/2018
Phyliss W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Greetings Ms. Tamara and Ms. Marie provided EXCELLENT PROFESSIONALISM, Quality Customer Service and coordinated a SUPERIOR JOB WITH MY VEHICLE being restored (2018 DODGE CARAVAN)!!! THANK YOU SO MUCH!!! I am well pleased.
P.s.Their communication and follow up was profound.
11/21/2018
Anna H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Body work is excellent but having problem with the tires who do I contact
11/17/2018
Victoria T. VERIFIED CUSTOMER
Vehicle Make : GMC
My truck looks great and thank you so much for the text msg updates!
11/15/2018
Veronica M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding cutomer service.
11/14/2018
Robert C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
SolMaria Cruz did an exceptional job with keeping me informed on the progress of repairs on my car. Outstanding customer service.
11/8/2018
Alyssa V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Attentive to my needs. Quick to response to any questions or concerns I had. Great customer service
11/8/2018
John W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Job well done, everyone one was very helpful
11/7/2018
Allan B. VERIFIED CUSTOMER
Vehicle Make : Honda
Marie was excellent in keeping me informed. I would recommend you folks to others! Thank you!
11/3/2018
Carolyn S. VERIFIED CUSTOMER
Vehicle Make : BMW
Special thanks to Sol Maria who was so kind, understanding and helpful
explaining the process to me .
Also, to Jorge who restored my fender back to new and looking beautiful.
Thank you for an outstanding job.
10/24/2018
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great process from start to finish
10/19/2018
Dennis F. VERIFIED CUSTOMER
Vehicle Make : Mazda
The quality of repair was very high. Customer service kept me informed on my car's progress. Ferman worked hand in hand with my insurer so I didn't have to be in the middle.
10/19/2018
Robin D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Job well done. I have a bright red car and the paint job turned out great. Repaired to new status look. I would highly recommend the shop to all of my friends and family. Shop kept me up to date on status of repairs the entire time in shop.
10/12/2018
Daniel E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Repair job looks great. Thanks for doing a great job. Very happy
10/2/2018
Nancy G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ferman’s staff was professional and took the time to answer questions & resolve concerns. They also performed needed follow-up and handled problems swiftly and completely. I am thankful that Ferman staff thoroughly represented the Ferman name & values. They are responsible for a positive customer experience. This all leads to future business. Thank you. Nancy & Harold Greenfield
10/2/2018
Lynn C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was very present and courteous, from my initial call to the the day I picked up my vehicle. I was alway kept “in the loop” concerning the status of my car rather it was by text or a phone call. Very, very happy with the service and would certainly recommend it to my friends and family. Thank you...
10/1/2018
Raulito P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Warranty satisfaction
9/27/2018
Martin A. VERIFIED CUSTOMER
Vehicle Make : Honda
Top service. QuLitt work. George was very professional. Thank you for taking care of my car.
9/27/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for repairing my car and for making this a good experience
9/25/2018
Darnell C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
My repair didn't come out exactly as I had hoped, but I appreciate all the extra effort that was put in.