3 weeks seemed like a long stay for my car, but the quality work was worth it.
4/9/2018
Kenneth G. VERIFIED CUSTOMER
Vehicle Make : Buick
Great job
4/9/2018
John M. VERIFIED CUSTOMER
Vehicle Make : Saab
The text notifications were misleading I would give those a 3/5. The staff and whole experience were 5/5. I would highly recommend ferman for any repairs.
4/9/2018
Ava L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with my vehicle repairs. Thank you for keeping me informed about my car. Very efficient in finishing ahead of schedule. Great job!
4/7/2018
Bill S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keep us up to date. We appreciate the personalized service. Jen & Tamara were wonderful.
4/5/2018
Alison S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything exceeeded my expectations. Turn around was quick!
4/5/2018
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Honda
Frankie and Jorge were an amazing team to work with. They were responsive to my requests and wonderful about keeping me in the loop as my repairs were complete. They worked with me from start to finish and most definitely were the epitome of what you hope a customer service team should be. Thanks to this team for the fast and friendly service.
4/3/2018
Avalyn D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Work was completed in the time quoted and was done very well. I appreciate being kept informed of every step. Thank you!
3/30/2018
Niketa R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car look's excellent it looks like nothing ever even happened I really appreciate it thank you
3/30/2018
Emily E. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was very pleased with the service. I think the daily updates via text message are a great example of amazing customer service. I will definitely recommend Ferman Chevrolet to anyone that needs their car repaired. You guys are great!
3/29/2018
Linda V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was totally satisfied with my recent repair experience. I was informed everyday during the process of my repairs, and was very impressed and satisfied with the customer service being so great with how comfortable that they made me feel, by making sure that I was updated through the complete process of repairing my car, and I am very grateful for that. I would trust Ferman Chevolet's repair center to always be the people to repair my vehicle. Thank you again, to Ferman Chevolet repair center and staff.
Sincerely,
Linda V
3/24/2018
Ecru R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jen and Tamara from collision were a great help and I was very satisfied with their customer service.
3/23/2018
Crystal G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every member of your team provided excellent customer service
3/23/2018
Tania M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!
3/22/2018
David T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jen did an excellent job! She was very clear and concise in her communications which were received daily. Jen was a pleasure to work with and is an asset to Ferman Chevrolet. Cathy ****
3/21/2018
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jen was very nice and helpful during the whole process! I like that you guys keep me updated each day and make sure the whole process is understandable and easy specially for first time clients!
3/20/2018
Raquel G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Jorge and Frankie were fantastic! They took care of me by answering any questuons I had and continuously keeping me updated on the progress of my car. I really apprecuate their professionalism. Keep up the great work and thank you for making this experience so smooth!
3/20/2018
Tomas M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service. Keep you update everyday in the progress of the repairs. Customer service above any consumer expectation. The rental service was very easy I be out in 15 minutes. I will recommend your collision center to friends and family.
3/20/2018
Tameral R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great body repair job!
3/19/2018
Lakshmi V. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service...timely updates... and friendly ppl