Very efficient process from start 2 finish. I liked getting the progress texts & everyone was very professional. Excellent customer service
3/12/2015
Mohamed M. VERIFIED CUSTOMER
Vehicle Make : Mazda
The entire crew was awesome!
3/11/2015
**** H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I am wonderfully impressed with the organization of, the interaction with, and execution of the task at hand of your staff. I cannot say enough good words about all with whom I have had contact, both by telephone and in person. The fact that the GEICO representative and the Enterprise Rent-a-Car representative were on site to greet and provide their services was a real plus. When I picked up my car it was serviced to my complete satisfaction. Please keep up all the great work you do. Tom Harding
3/9/2015
Jason C. VERIFIED CUSTOMER
Vehicle Make : Ford
Raul and James were fantastic throughout the entire process. They constantly kept me in the loop with text messages and phone calls, and their customer service was top notch! I'll be telling friends and family about Ferman Chervrolet and the great service I received.
3/6/2015
John A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and fast repair.
3/1/2015
Esteban R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great customer service, all representatives were extra courteous! And a job well done!
3/1/2015
Courtney K. VERIFIED CUSTOMER
Vehicle Make : Ford
It is rare to get such great customer service anymore. Everyone was great and very professional. I also found the text message updates very valuable.
2/27/2015
Aldonia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. The company kreps you informed and are very professional.
2/27/2015
Richard G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
No one contacted me when the work on my vehicle was completed.
2/27/2015
Larry C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was friendly and courteous. A good experience.
2/24/2015
Timothy T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very very GREAT SERVICE, just one thing, they couldve just cleaned the vehicle a little better, dust from sanding still on carpet and interior, but great service, A PLUSS
2/15/2015
Robin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
quality OF CARE EXCEEDED MY EXPECTATIONS. VERY NICE SERVISE TEAM.
2/14/2015
Jason H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service
2/13/2015
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding service.
2/13/2015
Michael W. VERIFIED CUSTOMER
Vehicle Make : Scion
Car was dirty with grease and shop dust.Said they would wash it, Came back and the grease was gone but the wheels and rest of the car was still dirty
2/4/2015
Pablo T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for the speedy repair of my vehicle. Everyone I dealt with was very professional and courteous.
2/3/2015
Dorthy A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Staff was courteous!
1/31/2015
Melissa V. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was not satisfied with the repairs. There are still scratches on both doors/fender and my driver side window was not working properly (the window has been fixed). Also there is a new scratch/ding in the drivers door.
1/31/2015
Carissa K. VERIFIED CUSTOMER
Vehicle Make : Audi
Very friendly staff
1/28/2015
John G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Every person I came in contact with, possessed the highest level of customer service. Polite, courteous, manners, appearance, all excellent! Thank You all for your service. Job Well Done Crew!