The team was fantastic, so nice and kept me up to date. If I should ever need these services again it will be there.
9/1/2016
Whitney A. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
work was done well and fast!
9/1/2016
Jerry B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Was very satisfied with the repair and especially your customer service.
9/1/2016
Vishnu R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job
8/30/2016
Trent S. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything was to perfection thank you for job well done :-)
8/29/2016
Scott T. VERIFIED CUSTOMER
Vehicle Make : GMC
Scott was over the top helpful and accommodating! Great communication and went the extra mile to make sure I was satisfied.
8/29/2016
Aaron E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Although the car appeared to be cleaned, when i ipenes the hatch after it atopped raining i was greated with white hand prints everywhere and a dirty rag hanging out. Additionally my windshield is cracked and i have to wait to talk to someone.
8/28/2016
Teresa J. VERIFIED CUSTOMER
Vehicle Make : Dodge
I received excellent customer service from the time I dropped off my car to the time I picked up my vehicle. Everyone I encounter was very helpful and knowledgeable.
8/26/2016
Michial J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I fill like I am driving the same car as I did before the accident only cleaner. Thanks Mike Judd
8/26/2016
Darnell C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They missed not a thing. Great job ,completely satisfied. Thank you
8/26/2016
Kevin Y. VERIFIED CUSTOMER
Vehicle Make : GMC
Happy with total experience but wish time to complete estimate had been more accurate (took six days longer than original estimate).
8/25/2016
Christina M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was great. My car looked washed and inside vacuumed, but the trunk wasn't and instead had some dusty substance everywhere which was not there when I dropped off my car.
8/24/2016
Melinda H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Stevie was fantastic. She kept me informed everyday on the status of the repairs. From the moment I dropped off my truck, everyone from the Mr. Bittinger (Geico Rep) to the gentleman from Enterprise, everything was handled professionally & promptly. Hopefully I will never have to have body damage repaired again but I would not take it anywhere other than to Ferman. Thank you.
8/24/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Ford
I think that they did a very good job just wondering why that I would not be able to offer my own opinion based on their service rather than them telling me to mark them and excellence and if I'm not able to then to call them to me that's really not an honest opinion but again don't take this wrong I was very satisfied with all the notifications with the contacting me the job that was done and everything if you have any questions you can give me a call thanks
8/23/2016
Bernadette G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great , fast service from start to finish ! From the Geico claim rep to the bodywork fast initial walk thru to the speedy service from Enterprise to the simple return of my rental / pick up of my car .. Kept me updated with texts thru entire process & car was ready couple days before estimated completion .. I will recommend to anyone I know !!! Job well done everyone !!!
8/23/2016
Ahmed B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, excellent customer services, several updates every day, and the quality of work provided is above and beyond any expectation. Thank you Ferman.
8/21/2016
Glenn W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
8/17/2016
Maria S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I still feel my bumper is on wrong
8/15/2016
Charles H. VERIFIED CUSTOMER
Vehicle Make : Ford
This was the best experience I have ever had dealing with and type of car repair. Your staff is above par. To the maintenance person that opened the door to the agent checking me out. Love this place. Thank you so much.
8/12/2016
Henry P. VERIFIED CUSTOMER
Vehicle Make : GMC
FAST,EFFICENT,FRIENDILY. I KNOW FERMAN's Reputation for quality and commitment to customer service. The icing on the cake was one stop service coordinating GEICO, ENTERPRISE RENTAL AND FERMAN'S FAST REPAIR. THANK YOU VERY MUCH.