The Ferman team were professional and considerate by keeping me informed every step of the way. I was appreciative of that.
2/28/2017
Mary B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You're team was very good at keeping me up to date on the repair and keeping on schedule with their estimation.
2/27/2017
**** B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Liked that you kepte informed daily about the progress being made.
2/25/2017
Neil H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome service!!! Great communication about what was being done to my vehicle, work was accomplished in a fast time thank you for the great work
2/25/2017
**** J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great and my Tahoe looks great and thanking for the text to keep me up date and it finish on time. Thx everything
2/24/2017
Rose S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was informed of everything by everyone involved through the whole quick process. Everyone was very professional & courteous & walked through each step. The rental car was ready as promised, the repairs were done earlier than expected. I was was able to take care of everything during my lunch breaks & not be late getting back to work! Everyone was great! Thank goodness Ron reminded me to refill the gas before I turned the car in. Repairs look great! Thank you everyone! ! Rose S
2/23/2017
Michael N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything looks great love my car repairs although my audio player amp located in the rear right of the trunk may have been affected during the accident...
2/22/2017
O Brien.bernadette. VERIFIED CUSTOMER
Vehicle Make : Dodge
My experience with Fermans puts new faith in collision repair. It made me feel like my truck was a patient in the hospital. The updates were awesome. My direct representative Maranda was a nice experience. She is a great asset to Fermans. I will definitely recommend your company for any collision repair. Thank you for making my truck alive again.
2/22/2017
Jack D. VERIFIED CUSTOMER
Vehicle Make : Honda
Took longer than expected but results were excellent!
2/22/2017
Dolores S. VERIFIED CUSTOMER
Vehicle Make : Toyota
See my survey comments. I will use you guys again though
2/21/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very easy drop off and pick up. Very professional staff, great notification system.
2/21/2017
Jorge A. VERIFIED CUSTOMER
Vehicle Make : Nissan
They tried to make me take the car to a muffler shop and have it fixed myself, offering to pay me back when the muffler was fixed, the new paint on the rear bumper has swirls on it, obviously someone burnt the clear coat and they scratched my brand new license plate frame. I would not recommend this place to anyone. And I will fix what hasn't been done properly, I will not take my car again, they might mess up something else.
2/20/2017
John N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team was amazing they were all very well experienced and satisfied my needs to get my car fixed!
2/16/2017
Richard S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Uses ferman before. Best body shop period.
2/15/2017
Ray M. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Excellent service, even got my car back a Week Early
2/15/2017
Jeanette H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleased with the work and everyone there was very friendly and got to me quickly. Thank you so much for everything.
2/15/2017
Christina D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was done earlier than expected and it looks great. I was kept updated the whole time!
2/14/2017
Dinah M. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were prepared when my husband arrived to the appointment. Rental car was ready. Work was completed on time and we were kept informed of the progress. Everyone was very courteous and professional.
2/9/2017
Roger G. VERIFIED CUSTOMER
Vehicle Make : Ford
It looks great was clean and I was kept well informed about the progress
2/4/2017
Sharon H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff were very pleasant. They provided email updates about the progress of my repairs. My vehicle was cleaned and smelling good when I picked it up. The coordination between the insurance company, rental company and the Collision team made the transaction move smoothly. Thank you for taking care if "Mercy". That is the name of my car.