great work done to car. one piece was coming out that i fixed myself AFTER repairs but no big deal. very satisfied with everything.
6/26/2018
Bonita H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was nice, pleasant and helpful during this unexpected experience,l. Thank you!
6/25/2018
Orlando R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This is the first time I have made a claim for my car. I am so impressed by the service, attention and professionalism. I was blown away....!!!!
Way beyond my expectations....!!!!
Congrats to the team in Tallahassee, FL.
400Dixie Rd.
6/23/2018
Robert P. VERIFIED CUSTOMER
Vehicle Make : GMC
you took the time to get it right. looks great.
6/21/2018
Candice M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Extremely helpful. Short process and they finished before the planned Rome O was given. They made sure to update me of any changes as well. I would recommend them to anyone who needs car repair
6/21/2018
Christopher F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast courteous service. Pleasure to do business with. Thanks y'all.
6/15/2018
Donald S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair was very timely and I am very happy with the way my car now looks. The vacuuming job and exterior cleaning was done very thoroughly. Staff was very polite and helpful.
6/15/2018
Antoinette M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Really appreciate the professionalism of the staff, the updates via text, and the
Quick repair time. 100% overall satisfaction with this experience.
6/14/2018
Anne-marie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went smoothly and the car looks great. Thank you
6/14/2018
Edward B. VERIFIED CUSTOMER
Vehicle Make : Ford
I really loved the care you gave to the truck,and the workmanship of your company.I wouldn't hesitate to have your company work on my truck again.Thank you for your fine job. Eddy B.
6/12/2018
Lillie H. VERIFIED CUSTOMER
Vehicle Make : Kia
Yes the car looks fabulous the team was great I would recommend them to any and everyone
6/7/2018
Beverly C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I always feel Tallahassee Ford Collision goes beyond to make sure I'm satisfied.
5/30/2018
Roberta D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I don’t know that much about mechanic concerning cars but I know that it feels good the car not shaking anymore and the car looks good so thank you good job
5/24/2018
Shonda B. VERIFIED CUSTOMER
Vehicle Make : Ford
Y'all are awersome...
5/24/2018
Jenna G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Whoever was answering the phone while I called was extremely rude! I called on 5/2/18 and 5/3/18 to discuss the details of my car. I can't remember their name but it was a male with a short name that may have started with the letter B.
I paid $650 OUT OF POCKET to have some guy being a rude **** to me over the phone two days in a row. Literally got in my NOT COMPLETELY FIXED CAR and cried for an hour because of this ****. He should work on his customer service or find a new career.
When it comes to the actual fixing of my car, JujJ helped me and he was very nice and I appreciated him. He called me to let me know that some additional parts for my bumper would need to be purchased and wanted to make sure the cost was okay with me. I told him buy whatever is necessary as I did not mind the additional cost. When I came to pick up my car THERE WAS NO GRILLE?? I'm confused as I expressed I wanted the front bumper area of my car fixed regardless of price. The guy at the front desk when I picked up my car quoted me over $200 to just add the grille. Over $80 of this fee was for ****.9 hours worth of labor as they would have to completely remove my entire bumper to put on the grille, and then reapply my bumper. Why wasn't this done in the first place when my car was quoted and before they put on the entire bumper? Who wants a car back with no grille? Now I'm expected to pay all this extra money for labor to get a grill added when it should have been done in the first place. This is ridiculous and I feel taken advantage of and am not sure I will return to this business to have my grille added.
5/3/2018
Andrea P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Overall satisfied. Improvements could be made as far as calling the customer before the last minute. Text messages are fine but not at the end of the day of the original eta of the completion of the work. If you know the deadline is not going to be met give the customer at least a two hour heads up.
4/27/2018
Phyllis L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courteous, job completed on time, questions answered, AND car inside and out Was cleaned, a big plus.