I appreciated the person in charge keeping me updated with what was happening. Although my car took longer than expected to repair, it was because your team was committed to Quality Control and kept sending back my tire to have work redone. Thank you.
3/28/2022
Ramesh R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
My tesla makes wind noise especially on the freeway after this repair
Please fix it
Thanks
3/27/2022
John H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Car repairs appear to be of excellent quality.
3/20/2022
Richard H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The repair took too long.
1/28/2022
Monte And. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nice job and very helpful people on the collision dept
12/25/2021
Nu S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good experience with AJ USA
12/18/2021
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Exceedingly professional, clear and consistent communication, streamlined check-in and check-out process, organized and pleasant!
11/27/2021
Fatah (tony). VERIFIED CUSTOMER
Vehicle Make : Alfa Romeo
As an Alfa certified shop, performance was as expected, very satisfied...Thanks.
11/19/2021
Rachel L. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I picked up my car I shared a concern I had. After speaking with a worker from AJ USA we agreed to have them review my record and call me back. I have never received a call back. I tried to be as polite and understanding as possible because I work in customer service as well. I had another issue as well with being called to pick up my car 25 minutes before closing on a Friday and when I asked if there could be a potential accommodation due to driving from Santee I was told “we lock the doors at 5” without empathy. I was trying to just leave it alone however I have received many requests for surveys and feedback so I am finally leaving this remark.
11/4/2021
Agnes /. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Excellent service: professional, friendly very fast and quality work.
10/3/2021
Jesus R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Excellent communication fillies up with excellent work.
8/14/2021
Arturo And. VERIFIED CUSTOMER
Vehicle Make : Honda
This is not the first we had our vehicle repaired by AJ USA. Due to the great experience on previous repair years ago. We’re happy with AJ once again on the recent repair of our Honda Odyssey. They’ve done an excellent job and the process was stress free. The repair status update is very helpful. Will highly recommend to family and friends. Bravo Zulu!!!!
Sincerely yours.
Armi L Banes
7/10/2021
Sujay S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The work was excellent. Thanks to your team.
However, due to delay in receiving the parts from Tesla, I had to pay $400 extra to the car rental company. Farmers only paid for 20 days rental.
6/29/2021
Phillip . VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication
6/29/2021
Damon R. VERIFIED CUSTOMER
Vehicle Make : BMW
The level of professionalism and awesome job they did was great!
6/19/2021
Satyanarayan P. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Amazing Service and help
6/16/2021
James B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
See original comments
6/4/2021
Michael M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work
6/4/2021
Mary W. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are completely satisfied with our service. There was a small hiccup after the repair, but after I called AJUSA back, I was able to being my car back to have it looked at and rectified promptly.
6/3/2021
Juan J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great attention to detail and such a awesome experience. ***** five star review.