I am disappointed with the overdpray. Poor quality workmanship
8/21/2015
Derek O. VERIFIED CUSTOMER
Vehicle Make : Honda
A very friendly and upbeat staff can be overlooked many times. Most people are not happy to bring their cars in for repairs, especially in my situation getting rear ended by someone without insurance but a very friendly and upbeat staff and exceptional communication and customer service made it a little better to be in the lobby for the short time I was there.
8/19/2015
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the communication between AJUSA and I. I like the fact that there is an Enterprise rent a car next door. Will come back for any body repair needed
8/3/2015
Courtney A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The entire experience was stellar. Ron was fantastic. He was patient, knowledgable, and took the time to explain everything in detail. I felt at ease and confident that the work completed would be top notch, and it was. The ladies at the front desk were also extremely professional, kind, and helpful. You have a wonderful staff and do solid work. Thanks to all of you for making this a seamless and worry free experience.
7/29/2015
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ron was great. Everything was handled very professionally and my car was ready in 24 hours and looks perfect. Thank you very much!!
7/25/2015
Charles I. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Took too long. Car was not fixed properly. Very dissatisfied.
7/24/2015
Hye N. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work :)
7/17/2015
Violet G. VERIFIED CUSTOMER
Vehicle Make : Honda
You did a good job
7/14/2015
Mohammed U. VERIFIED CUSTOMER
Vehicle Make : Lexus
Extraordinary superb well done job.
7/3/2015
Teri L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was beyond satisfied with the bumper restoration on my car.
7/3/2015
Ernesto H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was made simple, quick service and quality work.
7/3/2015
Margaret C. VERIFIED CUSTOMER
Vehicle Make : Toyota
already wrote it on the yellow card
7/1/2015
Mary C. VERIFIED CUSTOMER
Vehicle Make : Kia
Staff was very nice to work with. Quality of workmanship was outstanding!!
Thank you for making the experience a positive one!
7/1/2015
George F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repair looks great. Thank you
6/16/2015
Stacy &. VERIFIED CUSTOMER
Vehicle Make : Lexus
The right rear door was repaired, but the child-lock switch was not re-assembled, so the toggle is no longer present, the right rear door cannot be unlocked from inside.
I'll call to arrange for finishing.
6/12/2015
Rosalee B. VERIFIED CUSTOMER
Vehicle Make : Scion
Ron and your crew totally took care of my car. Looks like a brand new car. I really appreciate it!
6/9/2015
Otto O. VERIFIED CUSTOMER
Vehicle Make : Acura
thanks
5/29/2015
Nastasja T. VERIFIED CUSTOMER
Vehicle Make : Subaru
AJ-USA was awesome from the first call. You guys were recommended from one of my car club members, so I gave you a ring. Answered, got an appointment that week, matched estimate, dropped off following week, got my baby back before the long weekend.
AJ-USA's updating protocol is PHENOMENAL. For someone that is enamored with her car and wanting it back as soon as possible, this is perfectly suited for people like me. And when another update happens between emails, you get a phone call where they greet you by name. This is how all car work should be done.
Everyone from the front desk, to the estimator, to the customer service reps were very friendly and made me feel at ease to trust then with my car. Thanks so much for a job well done!
5/23/2015
Ruth Ann. VERIFIED CUSTOMER
Vehicle Make : Mazda
I wanted my car in good hands and Jon from El Cajon Mazda referred me to you guys at AJ USA! I had a lot of concern about the damage to my brand new car and was nervous about the repair process. After talking with Ron and Donald I had complete confidence that my car would come back all new again! I'm so glad I didn't actually see what was done to it, but the process was thoroughly explained! It's amazing what you did. And the paint process...I can't even see the difference. And you even filled in the scratch on my door that was unrelated. Thank you so much! I feel like we are family now :)Also it was very reassuring to receive the email updtes that my car is happy! Great experience!!!
5/9/2015
Banaker /. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks brand new! I couldn't be more satisfied. Thank you, AJ-USA!