You are the best. We are very satisfied with your service. The updates are timely and the staff are very helpful and friendly. We did not get a car rental because we know that the car will be fixed as agreed upon.
Thank you again for your superb service.
Patrick and Conchita S. Holman
2/18/2016
Mary A. VERIFIED CUSTOMER
Vehicle Make : GMC
Felt we had some communication problems when getting date and time set.
2/18/2016
Wenfang L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you aj_USA for your great service.
2/13/2016
Joe And. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the prompt and professional service!
1/29/2016
Ilya G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great guys at AJ USA - always doing top notch work! Thanks!
1/23/2016
Visitacion B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent staff & service!
1/23/2016
Richard B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole team was courteous and friendly. It was a pleasant experience.
1/18/2016
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very courteous and very efficient!!!! Barbara L
1/15/2016
Tommy Michael. VERIFIED CUSTOMER
Vehicle Make : Volvo
A great experience, the absolute best of any insurance claim I have ever been involved in. Great customer service in all ways. I would recommend this auto body shop to anyone at any time.
1/9/2016
Roshani P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you!
12/31/2015
Matthew R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great work. Exceptional customer support.
12/29/2015
Johnathan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was done in record time. Quality of work was great....almost like new again. They went above and beyond and even buffed out other scratches on our vehicle. We are extremely satisfied.
12/24/2015
Richard . VERIFIED CUSTOMER
Vehicle Make : Honda
Each team member was friendly but most importantly each was competent and efficient. The building was very clean and well designed in contrast to the typical body shop. The women in the office were well groomed and professional.
12/19/2015
Cunzhen L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
some Plastic Push-Pin Rivets on the bottom of the door are missing. One push-pin is not pushed in. The rubber seal is not tightly stick to the bottom of the door.
Other than that, it looks good.
thanks,
Cunzhen L
12/17/2015
Madeline C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything came out great, except for a rattle in the door which was fixed. I will be calling in to bring the vehicle in to have it looked at. Other than that, we are very pleased with the work and service. Thank you all!
12/17/2015
Shannon J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was a very cohesive experience. From the communication with safeco until the pick up of my car I was very pleased with the wonderful customer service. I will definitely recommend AJ USA in the future.
Thanks again to the whole crew.
12/15/2015
Emmanuel B. VERIFIED CUSTOMER
Vehicle Make : Honda
The quality of work on my 2000 Honda. Accord is way beyond compare. It brought back the memory of when I first got this car 15 years ago. I will definitely recommend AJ USA to my friends.
12/12/2015
Mohamed E. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was pleased with the regular updates.Over all exellent job.
12/4/2015
Andrea P. VERIFIED CUSTOMER
Vehicle Make : Ford
You did a very nice job on the Grill and drivers side rear quarter panel. UNFORETUNATLY IT WAS THE PASSENGER QUARTER WE HAD ASKED AND PAID FOR TO BE DONE.
Somewhere communications within your organization muddled the message - We should have dealt with Ron from start to finish. When I was on the phone with Ron I thought he was the individual my wife and I had met with in person. Yesterday I met Ron in person and he was not either one of the individuals who we had discussed the added work we would pay for.
Also There seems to be a bit of a vibration coming from the passenger side front wheel which was part of the damage done to the Right front during the accident that brought the car to your shop by Tripple A in the 1st place.
I strongly suggested that if Ron is the Estimator that he be the one that meets with the customer so he can fully understand what is being asked from your shop.
Lee W Payne
****-****-xxxx
12/2/2015
Mainak P. VERIFIED CUSTOMER
Vehicle Make : Honda
Good Job, On time completion of repairs.
Great customer service. Will refer on Yelp and to friends needing auto repairs