Thank you for a job well done. The car looks amazing and Ron went above the call of duty.
5/12/2016
Tien T. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you to all the staff at AJ-USA for their professionalism.I I will recommend all my friends and families.
5/10/2016
George T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Car is perfect and great service from Jeff!
5/7/2016
Maureen R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
So far Ron hasn't missed a thing.
4/30/2016
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Honda
Little frustrated I had to bring the car back twice (brought it in and was told to bring it in the next day) to get fixed when it should have been the first time. Will still bring my cars back to you because of your work in the past.
4/19/2016
Fanny And. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job thank you
4/7/2016
Manuel A. VERIFIED CUSTOMER
Vehicle Make : Jeep
I have my jeep back all OK Thank you
4/2/2016
Marion B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The whole process was smooth and effortless. My car looks great - like new. All the staff were very helpful.
4/2/2016
Doreen Y. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks like new.
3/31/2016
Hawna K. VERIFIED CUSTOMER
Vehicle Make : Ford
I have never been more pleased with customer service than I have with AJ-USA. I was always getting updates on my car's repairs and any time I had a question, they were extremely nice to answer them all. Truly the best experience from the wonderful ladies at the front desk to the management team and repair workers. My car looks amazing, I can't thank you enough!!!!
3/29/2016
Dinah H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service from your service rep. Jeff and his help in explaining what was wrong with the VW. Great service people in the office also. Car seems to be running great and I appreciate that your place is so close to where I live.
3/26/2016
Renee B. VERIFIED CUSTOMER
Vehicle Make : Acura
Ron is clear and helpful
3/25/2016
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Headrest is still not fixed/secure
3/25/2016
Nathaniel . VERIFIED CUSTOMER
Vehicle Make : Nissan
****)The molding on the inside of the door appears to be too quickly applied and overdone.
2) There is a mark on the inside of the passenger door that appears to be a 'footprint' that by the angle couldnot have been placed there while the door was attached to the car.
3) A pice of molding is still missing...noted by one of the AJ USA staff.
I do not wish to be overly 'critical' but these things are noticeble to me!
4) The front staff did not review the file enoughto know that the 'owner' of the car was Donna Carter and not Nathaniel Carter and notified the wrong person about the 500 deductible which it turned out I was correct and DID NOT owe it but had to pay becasue of thier oversights... (yes, this was eventually resolved but after the initial interaction which was not positive)
3/6/2016
Mildred B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I didn't expect to have my car fixed/finished this early as base on estimate time of repair they gave me.
3/4/2016
Erica F. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I talked to was great! Very polite and professional. My car came back looking good as new, and there was no trouble at all getting a rental car- I just gave aj usa my rental car reservation and they took care of the rest. I will certainly be back should if I need collision service in the future!
3/1/2016
Tommie K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was completely satisfied with your repairs and service done on my car and in a timely fashion, I was pleased with the over all attitude of the Company. I would certainly use your services if needed and also would recommend your Company for excellent services.
2/28/2016
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Friendly and knowledgeable folks, kept me updated and informed, the car looks great, wish the passengers side was as pretty.
2/27/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Fiat
You guys are Pro's
2/19/2016
Gary And. VERIFIED CUSTOMER
Vehicle Make : Lexus
We are very grateful, thank you for a job well sone!