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Real Reviews from VERIFIED CUSTOMERS
Susan A. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great! I'm glad I have AAA and they recommend you!
9/1/2016
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I very much appreciated the high level of communication that I was afforded during my repair experience. The quality of the repair is second to none! Leo is the man! I can't imagine going anywhere else for this kind of work. You guys rock.
8/31/2016
Virginia K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I love how my car looks it just took a lot longer than I thought it would. It was a new experience for me and so I had no idea. The staff were awesome and I appreciated their patience explaining everything to me. Thank you!
8/27/2016
Padma B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am very happy with your service.
8/18/2016
Ulysses M. VERIFIED CUSTOMER
Vehicle Make : Audi
Jeff was a pleasure to work with. Our questions were answered promptly and he kept us updated on the progress of our repair. Thank you for your attention to detail on our repair. Our car truly sparkled when my husband picked it up.
8/16/2016
****And. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Staff is friendly and knowledgeable. You completed the work as promised. Very convenient having Enterprise Rental car next door. Would recommend your business to family and friends.
8/2/2016
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Ford
The rear bumper that was replaced on my car has a noticeably poor color match. I just got the car back yesterday and walked out to my car this morning and it is very apparent that the color is not matched well. I will be contacting the representative I was working with to have this resolved, it is unacceptable.
7/30/2016
Wendy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The communication was horrible. The co-operation was non-existent. Your telephone answering is awful. Your receptionist yelled to me before I was all the way in the door. And not giving me an estimated time of delivery simply telling me to wait for your call when my car is ready is inconsiderate. I have plenty more but I'll tell it to Yelp.
7/30/2016
Nancy And. VERIFIED CUSTOMER
Vehicle Make : Honda
I liked the e-mails giving updates on the progress, however I wish you had let us know that the car was not ready at the time given so we didn't make a wasted trip. Overall I loved your service. Thank You.
7/30/2016
Sidney L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job in a timely manner!!! Will definitely do business again with AJ-USA.
7/28/2016
Angela K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you, Ron, at the team at AJ USA. Always a pleasure working with you!
7/28/2016
Chris O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Even though it took 3 weeks to get it back, it was worth it, because you guys restored to brand new condition after it was pretty much destroyed. Really good customer service with no BS. I will definitely be coming back for future maintenance.
7/23/2016
Jennifer Ashly. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I encountered at the shop was friendly and hospitable. The shop was very timely. It was a pleasant experience and if I ever get into another accident I will not hesitate to take my car back for repairs.
6/25/2016
Irina O. VERIFIED CUSTOMER
Vehicle Make : Acura
I am very satisfied with the customer service, the quality of work, and excellent communication provided by AJ-USA.
6/18/2016
Edith H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent job! Very happy with the results .
6/17/2016
Deidre S. VERIFIED CUSTOMER
Vehicle Make : Honda
Not sure the air conditioner is working quite right yet, and may just need normal service/maintenance, but everything else is great.
6/7/2016
Steven K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a wonderful first experience and the entire staff and of course ,Lou were so professional and caring of my needs. My daughter will be thrilled to see your repairs when I see her next week. Rest assured , I will tell all of my friends and family in addition to anyone else I meet , to give you an opportunity to help them with their specific needs. Thank you all again for everything. Warmest regards , Steven K
5/27/2016
Teresa P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you for your service. I most liked the updates.
5/20/2016
Robert B. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional, customer focused staff who know their business.
5/14/2016
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Finished quickly and looks good
5/14/2016