Electrical problems and problems with both right and left bumper assembly .
Please call ASAP
8/4/2017
Evangeline . VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks especially to Jesse and Warren for your patience. I felt like a visitor to another country and they were very understanding. I am enjoying the beautiful work and attention to detail. Thanks again.
8/2/2017
Scott K. VERIFIED CUSTOMER
Vehicle Make : Porsche
Fantastic staff of working professionals. Clean, excellent work!
7/29/2017
Kevin P. VERIFIED CUSTOMER
Vehicle Make : Toyota
As I hope I relayed in my paper survey, one of your front desk associates was a little bit on the unaccomodating side. OK, more than a little bit.
7/28/2017
Divya/paritosh K. VERIFIED CUSTOMER
Vehicle Make : Lexus
very timely and good service.
7/28/2017
Frank N. VERIFIED CUSTOMER
Vehicle Make : GMC
Body Repair was beautiful, but my backup camera is inoperative. I am bringing it in tomorrow to fix.
7/26/2017
Amila V. VERIFIED CUSTOMER
Vehicle Make : Honda
The overall quality of the body work is great, however the repair took 2 days longer than expected. This is sometimes understandable, but I would have appreciated a more prompt update when the original date and time could not be met. I only received an email update after the original time had passed.
7/22/2017
Kelly &. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great and Jeff was awesome!
7/15/2017
Douglas B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Repair looks as good as new. also thanks for the unexpected and badly needed car wash and detail. I'm more than satisfied and would recommend AJ to anyone who has the misfortune of needing body work on their car.
7/12/2017
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Honda
I noticed a few scratches that were not on the vehicle last time. Steering wheel was not cleaned, had dirt and grime on the steering wheel. I have gone through AJ USA before and have been extremely satisfied, this time I was not as satisfied, will still bring my car back if needed just hope next time will be as awesome as the last few times
7/7/2017
Sari H. VERIFIED CUSTOMER
Vehicle Make : Honda
I got my car back days earlier than planned. That was a very nice surprise. Car was cleaned inside and outside (I didn't expect that...). Excellent job! Thank you!
7/4/2017
Patrica S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This is the best place for auto repair in San Diego. Shout-out to Jeff Borja for great customer service.
7/1/2017
Ian K. VERIFIED CUSTOMER
Vehicle Make : Ford
My only complaint is that when I was called to tell me that my car was finished it was 3:45 and the last shuttle was at 3:30. It would have been nice to have gotten a call earlier to say "Your car won't be done until this time, but we can send a shuttle for you now if you don't mind waiting." I ended up having to take an Uber to pick up my car because of 15 minutes.
6/29/2017
Donald S. VERIFIED CUSTOMER
Vehicle Make : Honda
I found trash left inside my cup holders. There were two beer bottle caps, a pair of dirty ear bud headphones, a sharpie, a highlighter, and two candy wrappers. Have someone double check to clean out the car before handing it back to a customer.
6/23/2017
Steven R. VERIFIED CUSTOMER
Vehicle Make : BMW
Congrats on a job well done, another good experience in 20 years of you guys fixing my cars. Thanks, Steve Re'
6/23/2017
Robab T. VERIFIED CUSTOMER
Vehicle Make : Honda
THANK YOU !!!! YOU GUYS ARE AWESOME
6/21/2017
Herbert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hood is not aligned correctly
6/21/2017
Penny P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job on the repairs. It looks like it did when I first got it. Very impressed that the inside was cleaned and polished as well. Thank you!
6/21/2017
Eva B. VERIFIED CUSTOMER
Vehicle Make : Ford
If any QC and review of my car was done prior to calling me that my car was ready for p/u would have been nice. I immediately noticed the 2 areas that were worked on had imperfections and not completed to the standards that AJUSA prides themselves on. If I noticed the imperfections how could the experts that worked on my car not notice it. So, now I am inconvenienced by not having my car for an additional few days and the cost of a rental until your lack of detail is rectified and I am satisfied.
6/17/2017
Terry S. VERIFIED CUSTOMER
Vehicle Make : BMW
Absolutely, am I satisfied? This was my wife's car and it has never looked this good. Thanks guys
Terry