Apart from the main bodywork which I had asked for, I also requested to touch up a couple of other parts. The person who received the vehicle did mark the parts that need to be painted. When I went to pick the vehicle, the parts that I mentioned were not touched at all and I see a new dent on the car.
I came to AJ USA based on the reviews and recommendations. The price AJ USA quoted was fair enough but the service could have been better.
10/14/2017
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I would prefer to dicuss during a phone call. Thank you
10/13/2017
Judith P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mario was fantastic this morning when I came to pick up my car. When he drove my car out it looked fantastic. I asked him if he had any touchup paint, and he went in and brought me back some. Thank you for your kindness.
I was so very happy to have my car done early!!!!!!
10/13/2017
Christine T. VERIFIED CUSTOMER
Vehicle Make : Honda
I would like to say another big thank you to AJ USA and especially to Mario and Warren for the respectful service. My car is looking better and I am extremely happy that they worked on it and even removed a scratch that was initially not part of the plan which was free of charge. Thank you so very much!
10/8/2017
Katy C. VERIFIED CUSTOMER
Vehicle Make : Scion
Jessie, Warren, & Angie are ROCK STARS!!!
9/21/2017
Sue S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you Mario and team! My car looks beautiful!!
9/20/2017
Kim R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Wonderful experiene
9/14/2017
Jonathan G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Jesse is awesome !!!!!
9/8/2017
Janice M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Team was very communicative. I received updates daily. The staff was friendly and the car looks great. It was a great experience, if you have to get your car repaired.
9/2/2017
Maria N. VERIFIED CUSTOMER
Vehicle Make : Lexus
All around excellent service from start to finish
9/1/2017
Cesar/lilian L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job paint matched perfect.
8/29/2017
Breanna L. VERIFIED CUSTOMER
Vehicle Make : Kia
great communication and fast repair time
8/25/2017
Dean/nicole G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Really liked that it was done before expected. Good quality workmanship. One tiny scratch didn't get all the way buffed out though.
8/23/2017
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Acura
Maybe take a little longer to find a better donor glass. Nice job on the install and cleanup tho. Thanks.
8/19/2017
Ceniza B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for the workmanship on my car, Black Lexus 330.
The scratches are invinsible. We specially appreciated
the area (bumper) you worked on and it's looks great.
We will not hesitate to refer you to our friend.
Thank you again.
Mrs Ceniza B
8/18/2017
Donald &. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I had three major complaints that needed to be followed-up on from my major repair and two were handled correctly. The third appears to be something that I need to negotiate with AAA. The other small complaints were handled as well.
8/18/2017
Juan C. VERIFIED CUSTOMER
Vehicle Make : Kia
AJ-USA, Is an exceptional shop, Customer service was great, They kept me well informed of the progress and delivery of my Car. The work was well done and in a timely manner.
8/16/2017
Joanna G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wrote them on the card that you supplied me when I picked up my car
8/15/2017
David M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Quality work. Car looks great! Would be much more customer friendly if you had at least a few hours on the weekend for dropping off (intaking) cars and for picking up. People work during the week and it is extremely difficult to get there during worday week hours. If there was an option for customers to at least get their car into your system during more convenient hours that would be very helpful.