When I sent my car in it was sent in with a cracked drivers side mirror and a bumper that needed to be repaired from an accident. When my car was returned to me the bumper was fixed but my side mirror was completely off of the car laying in my backseat. The attitude that I received from the body shop supervisor was nasty. I was not pleased at all with my experience
12/12/2014
Osbert H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
A great keeping me informed and fixing issues.
12/10/2014
Aretha S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am ecstatic about the service I received. My car looks really nice. Everyone was courteous and very professional.
12/10/2014
Katedra N. VERIFIED CUSTOMER
Vehicle Make : Buick
I am missing an artical that was left in my vehicle. I left a TJ Maxx bag with a blue and black Nine West handbag inside. When I went to return the item at the store the following day, I realized that it was no longer in my vehicle.
12/8/2014
John S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Every one gave me good and timely service. I was very please with each person customer services. My car looks great. Thank you all. Happy Holidays.
John S
12/7/2014
Michael S. VERIFIED CUSTOMER
Vehicle Make : Mercury
Job well done! Excellent and speedy time frame results!
12/3/2014
Shirley H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work was well done, communications were great and the car was fixed in a timely manner. Thank you
12/2/2014
Kevin W. VERIFIED CUSTOMER
Vehicle Make : Honda
Even though ur sign not respond for items left n ur car,i bought two air freshener and was missing and the money in my ashtray, everything else was fine
11/29/2014
Mehul V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The employees that I dealt with were amazing. Joyce was awesome and very friendly and respectful. The repair is pretty decent. From a distance you can't tell I was ever got. But up close the paint it not where I would like it to be so I may return to get it touched up.
11/26/2014
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The express drop off amd pick up service was quick and stress frre. the on site rental car service was a nice touch.
11/13/2014
William G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car repairs were fine..
My only issue, and one that will have me never return to ANY Ourisman owned facility is that, upon return of my vehicle someone had been rummaging through my center console. I spoke to and told the Geico claims adjuster before leaving, but i wanted to make sure that you are aware of this. The things that were taken were minor but the fact that I left my car in your care and this is what has happened. I would hope that there was better integrity among your staff and such. Again the work done on the vehicle was great but the i will never again bring truck to Ourisman
11/12/2014
Dannette S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everyone from start to finish was helpful and professional.
11/7/2014
Jai T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The Geico repair team handled an emergency situation with care and professionalism.
11/4/2014
Gwendolyn M. VERIFIED CUSTOMER
Vehicle Make : Honda
Tammi in the body shop was very helpful
11/2/2014
Johnny S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Outstanding
10/30/2014
Geraldine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks to everyone involved in the repairs. You did an outstanding job! My car looks brand new. I would like to thank Steve Everett for the extra touch up; great job! I would also like to thank the team that greeted me upon my arrival last Wednesday morning. Although you were all very busy you made it personal. (Michelle, Tammy, Jonathan and Brittany), you are the best!!! Thank you Orisman Chevrolet for excellent service. This is why I request that you do the repairs. My car was ready for pick up within approximately 24 hours. Amazing!
10/29/2014
Deloris A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes I am COMPLETELY satisfied with the service I received! I was overly happy with how I was treated by Tammy Swann and a very nice young man that I only knew by his first name which I believe was Bob or Rob in the auto body shop! They made my day!!! BIG KUDOS to them both! What a great team of folks and I WILL refer folks to you for their auto repairs. Thank you!
10/28/2014
Laurie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication excellent. Keep me up to speed on everything. Coordinator who took my car over they I drop it off was excellent. She was very informative.
10/22/2014
Valerie H. VERIFIED CUSTOMER
Vehicle Make : Honda
Tammy and other team members are super!!! They were responsive, FRIENDLY, and professional. Also, the work looks great and was completed 3 days early. GREAT JOB!!!