Everyone was extremely helpful and I couldn’t ask for a better experience. I was well informed the entire time, even when the glass for my window was delayed. I appreciate the open lines of communication and how efficient my visits to Ferman were. Ashley was extremely professional and answered all of my questions. Thank you all for everything!
4/16/2018
Karen L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Ferman on Florida did a fabulous job on my car. Not only did my car come out clean and beautiful, the customer service was fantastic!
4/16/2018
Wildnd M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good job
4/16/2018
Derrick P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Bumper on passenger/rear passenger side under both doors still loose. Attachment located on windshield/car hood on passenger side loose.
4/16/2018
Darnisha C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Yes I Darnisha C
4/12/2018
Alyssa R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very impressed and grateful at how quickly the repairs on my car could be completed. My contact Moony was very quick to respond and help me resolve the repair issue.
4/11/2018
Luis C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The coolant reservoir was noted by the ins adjuster as needing to be replaced. Ot was moted on the documentation upon vehicle pick-up but was not replaced as it was actually still broken. It was only after several times that i stated it was NOT replaced did the guy doing tge walkthrough with me agree it wasn't replaced and had it replaced with a used one.
Makes me wonder what other items were noted as being replaced and charged but may not have actually been replaced?
4/9/2018
**** W. VERIFIED CUSTOMER
Vehicle Make : Mazda
We are very satisfied with the body work done on our vehicle.
The van was very clean and looked better than it has looked in years.
4/6/2018
Larry H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just didn’t keep me informed enough. I had to call twice on the day if was supposed to be ready so I would know if I could pick it up before they closed for the day. I was finally told I could pick it up after 4:30PM but they close at 6 PM. So I had to rush to get there.
4/5/2018
Oscar B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Area around pasanger side headlamp has a gap between the lamp and the part that was repared and is quite evident and uneven when compared to the one on the driver side
4/5/2018
Mariaelna R. VERIFIED CUSTOMER
Vehicle Make : Ford
I Love how Ashley, kept me so informed, letting me know every step of the way what was going on with my car and the process... the car came out great and I'm happy to be back in it, thank you guys
4/2/2018
Lowell A. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair quality exceeded my expectations
4/2/2018
Wendy M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Customer service was excellent. Miranda needs a promotion. I'm sure she's already on the way to that. Everyone was very nice. My challenger was in great hands. Thanks again.
3/29/2018
Gopinath R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jayson and Mariah did a good job. Jayson really worked with me to get my car fixed.
3/26/2018
Sherri L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I trust Ferman ... and I know you stand behind your work and I appreciate that thank you Sherri L
3/23/2018
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Ford
Made working with my insurance easy, repair was well done, happy with the lifetime warranty, and ready 2 days early so i could have it to go to my sister’s wedding this weekend. Thoroughly impressed!
3/22/2018
Susan M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great experience.
3/20/2018
Opal R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was taken care of every step of the way. I was sick during my experience but they still took care of me