Upon arriving home with my vehicle, I noticed my cd was missing from inside my cd player and a pair of jordan sneakers was missing from the trunck of my car.
I won't be returning.
12/23/2015
David L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I've already discussed the issue with a representative. I have made plans to return my car to the facility on ****/4.
12/22/2015
Paula C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was done and an excellent manner I was treated with respect and everyone was very nice
12/17/2015
Emily H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Like the text messages about the status of the repairs. Very satisfied with the service.
12/12/2015
Juan G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Did a very good job
12/11/2015
Jeffery N. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
As soon as I arrived to drop off my car to be serviced, Ferman, Geigo, and Enterprise were right there with everything I needed. When returning it was the same fast, friendly service with the most efficient people I've ever had the pleasure to work with. I'd recommend them to everyone????????
12/10/2015
Aieida V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Love that my car was ready before there time limit, the good work they did on it, and last but not least, my carbwas completely immaculately clean!! Thanks
11/28/2015
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was great.
11/24/2015
Dylan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent workmanship & fantastic service.
11/21/2015
Robert S. VERIFIED CUSTOMER
Vehicle Make : Ford
The paint job done to the front bumper of my brand new mustang was terrible. The color match was fine but the clear was not evenly sprayed. There are sections of the bumper that feel as if they have a matte finish. There are also sections with heavy orange peel. A job this bad should have never left the shop. I'm **** to bring the vehicle back for repair after seeing how little care was actually taken. Customer service was good from Geico but not good from Nissan. I received a text message around 4:30 pm saying the car should be ready on Wednesday . I had to leave work and coordinate a ride to the dealer if picking up the vehicle. When I called Nissan I spoke with one of the body shop guys they were rude and seemed as if I was hassling or rushing them just by nicely explaining my situation of needing to leave work and coordinate a ride. I was even sure to tell them I wasn't in a hurry and if the car wouldn't be ready that it was OKAY. After receiving a text late Wednesday that the car was almost ready I'm thinkin great I can probably pick up my car around noon Thursday. I didn't hear anything until 5:58 PM Thursday saying the car was ready but unfortunately we're closed now. So my perception is you had the car longer than really necessary and still managed to not do a good job and failed to properly inspect the vehicle before releasing it to the customer.
11/21/2015
Bhavesh P. VERIFIED CUSTOMER
Vehicle Make : Vehicle
My repair was not properly twice and is still not done, I don't have any confidence in your shop and personnel.I can there twice and both the tines the repair was flawed, maybe fixing a high end car is not your specialty
11/21/2015
David N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Amazing customer service and incredible follow up by the staff. I'm very impressed.
11/17/2015
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome support
11/12/2015
Tina D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very friendly and accomodating. Thanks guys!!!
11/10/2015
Sriteja K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you ver much on this excellent job.
11/7/2015
Susan C. VERIFIED CUSTOMER
Vehicle Make : Acura
As many times (8 accidents) as I've unfortunately had to be there its the only place I'll go. Quality work is very important to me and they always do a great job!
11/4/2015
Leanne M. VERIFIED CUSTOMER
Vehicle Make : Ford
So happy that looking at the car you can't even tell it was hit. Great work. Entire experience A plus.
10/30/2015
Carolyn W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Hire someone polite and less arrogant and rude to answer the phones. The manager shouldn't have to save the day every time. Good job on the car. Horrible customer service
10/27/2015
Leah M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Staff was great to work with. I appreciated the updates via text so I always knew The progress of my repair. Most of all my current looks great! Thank you !