People is nice and service is excellent, Thank you!
1/30/2016
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When I got my truck back the damage area was not completely aligned back up. My truck close to closing time (because of work, that's the only time I can get it). Well when I seen it in the sun light the next the paint on the panel had kinda waves in the paint. Not the gloss black is was befor. 2nd the vehicle was not properly sanded (blended) into the old paint. It looks like there is deep scratches before paint. Then it was painted over. Having worked for Ferman Nissan in the past I know that workers get paid "pice work" or by the job. Overall the job looked like it was rushed. This is the first vehicle that I purchased band new from Ferman Chevrolet I take care of it. I will be taking it back as soon as I have the time, and means of getting back and forth to work.
1/28/2016
Gail P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service and personnel at Ferman, geico n Enterprise were great. Car looks great and completed on time. Would recommend my family and friends to have their work done here. A pleasure to do business here.
1/28/2016
Peggy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very efficient & courteous staff. Daily updates re completion. Great repair job. Only complaint is the empty license plate frame from Calif was bolted back onto new bumper cover w/o asking me. It never occurred to me it would be bolted back on. I only kept the frame on old bumper due to exposed bolt holes. Disappointed. Reported complaint but no response back to fix.
1/23/2016
Denise F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went seamless. I liked getting the texts to know the car was on tract. Also everyone I was in contact was very friendly. So far I see good customer service.
1/21/2016
Luis F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Took longer than the time I was told ...other than that I'm happy
1/15/2016
Nelly P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Was great job ! Not complain everyone was so good keep it up ! Tanks so much .????
1/14/2016
Valda B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No comments at this time
1/14/2016
Yvonne B. VERIFIED CUSTOMER
Vehicle Make : Subaru
It took too many days to repair my car
1/14/2016
Mercedes A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service - thank you!!
1/12/2016
Alexis V. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job!
1/10/2016
Jose S. VERIFIED CUSTOMER
Vehicle Make : Honda
The passenger front fender is not lined up properly. Paint job is , but I am not satisfied with de final look.
1/10/2016
Teresa K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Yes, we were completely satisfied. Rick was wonderful at keeping us updated on the progress of our truck, in regards to the parts that were coming in and when they were on the truck. He was considerate of calling us and speaking with us when there were any questions. The updates were timely and consistent. We greatly appreciated the service.
1/10/2016
Michelle V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very courteous team. Kept me well informed of my car repair progress.
1/9/2016
Cynthia H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent , professional experience. You made a rather unpleasant experience ( accident) tolerable and did so with ease. Thank you.
1/9/2016
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Special thanks to Keisha!
1/9/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Ford
They were accommodating and very professional. I would recommend them to others.
1/5/2016
Mark S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Call me please. I would like to schedule to bring the vehicle back
12/31/2015
George P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was professional and friendly. A real concern for my satisfaction was projected. The text updates were timely and kept me informed; keeping me from having to call.
12/31/2015
Keith H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ferman body shop has and is doing an,excellent job of meeting my needs and going above and beyond. Rick is an excellent advisor and an asset to your company.