You exceeded my expectations. I received my car earlier than promised. The repair was perfect. You turned back time. The fact that it was returned spotless (clean). Everyone I interacted with was polite and helpful. I can't say enough good things. Thank you
11/29/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Drove 25 minutes to pick vehicle up and it was not complete, windshield had not been replaced and damage to luggage rack was not noticed. Left car for repairs.
11/18/2018
David A. VERIFIED CUSTOMER
Vehicle Make : BMW
I was dissappointed that genuine BMW PARTS were not used AND I was not given the option to select them. I was not expecting to pick the car up and be told that a part is on order and I would have to bring the car back and wait an hour for it to be finished. I would have preferred to wait for the car to be finished completly before I picked it up. Now I have to take another 3 hours out of my busy days and come back. Not ideal.
11/14/2018
Gregg R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very pleased. You guys did a great job
11/7/2018
Lucille C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thankyou for making the drop, repair,and pick up easy. Also addressing my concerns promptly and completely. Special thanks to Pedro and Ray. Regards to all involved.
10/20/2018
Ebony B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am more than pleased with the service I received. My car looks great!
10/11/2018
Tesna E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You kept me informed every day as to the progress of my car both by text and phone calls. You were welcoming and friendly on both times I came to the office. The work done on the car was beautiful. You were awesome.
10/7/2018
F. G. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job
10/6/2018
Julius H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional experience!
10/4/2018
Ferdinand T. VERIFIED CUSTOMER
Vehicle Make : Ford
The guy thatbwalked arkind andnchecked my truck when i brought in was super made me feel as if i was your most important customer.
The delivery howeer couldnt be more impersonal. I felt like you guys were doing me a favor by giving me back my truck and i know thats not the case.
Maybe if you had someone that could have walked me out to the truck and delivered it to me and answer any questions i might have felt better.
However the details on the truck were spot on and the paint matched perfectly.
Thank you
10/4/2018
Heather D. VERIFIED CUSTOMER
Vehicle Make : GMC
You guys did an amazing job and I do not think my car was that clean on the inside or outside when I bought it!! Thank you for everything and I will definitely use Lothar’s in the future.
9/28/2018
Mary Ellen. VERIFIED CUSTOMER
Vehicle Make : Subaru
Did a great job . Car was spotless
9/14/2018
Charles C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent service
9/6/2018
Joseph Q. VERIFIED CUSTOMER
Vehicle Make : Mazda
Overall, the experience was excellent but now that I have the car back, I've noticed a few things that were not done well: ****. the convertible top appears to be stretched out as the fabric is buckling. 2. the light indicating a tire with low air pressure is on and in spite of adding air won't go off 3. the interior was cleaned with something gooey that has a smell to it 4. the button on the door used to be black (is black on the passenger door) but was painted red on the door when it was repaired, thus it doesn't match. It looks like the computer system was rebooted, which has changed some of the internal reports. There may be more, yet to be discovered. Thank you.
9/6/2018
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Great service and great communication. The work looks excellent.
Will definitely use Lothars again and I would recommend without hesitation.
A job well done thank you.
Danny and Debbie Lane
9/5/2018
Juan R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone i deslt with was amazing and friendly. I felt comfortable leaving my vehicle at Lother's. I havent been to a repair shop in a long time besides dealerships, but if i need anything done I will return. Thank you so much, my jeep looks great!!
8/30/2018
Harry P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I’m completely satisfied with the work and the hole one stop I would recommend lothers and ther crew any day. If you have Gieco with rental I promise you will not be discouraged
8/29/2018
Victor G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was courteous and professional.
8/26/2018
Jay W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always kept me up to date during the process. The car was cleaned inside and out like I just bought it at the dealership. Very easy process and friendly staff.
8/22/2018
Michele M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, start to finish & made the entire experience easy. My vehicle looks great! We are extremely pleased with our entire interaction with Lothars. The staff was a pleasure to work with. Thank you so much!!