It was a pleasure to have you work on my car again. Customer service was great via phone and in person. I especially enjoyed the conversation I had with Fred Reiser senior about loving lakes and water. That's the joy of having a family-owned local business! I will recommend Reiser.
5/11/2017
Lok L. VERIFIED CUSTOMER
Vehicle Make : BMW
Repair was right on time and everything went smoothly, thank you.
5/9/2017
Racheal K. VERIFIED CUSTOMER
Vehicle Make : Dodge
They were great in getting my vehicle in quick and updated me along the way.
5/5/2017
John H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The whole experience was awesome, one stop for collision repair and car rental. It is was quick and convenient. And the car repair looks brand new, we are very pleased with Fred Rieser auto body!!
4/27/2017
William L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast and did a great job
4/25/2017
Chelsea S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly and quick delivery. Fixed up my car perfectly!
4/20/2017
Michael L. VERIFIED CUSTOMER
Vehicle Make : BMW
Location, location, location. After I dropped my car off, I was accosted by a man with drug tracks down his arm seeking money while I waited for the cab to pick me up (first Body Shop I've ever been to that didn't offer to take me home after dropping off). When I picked my car up, the door was unlocked, which should never have happened on the hilltop. I could see it if I was at, say, the Toy Barn in Dublin, but the Hilltop is not a location you want your car unlocked in. I also arrived at the shop the day I dropped it off with a lot of gas in the tank. When I picked it up, somehow it was mysteriously on empty, with the notification light on no less. Aside from the cost of gas lost, I definitely didn't want to break down in the area. Also, the day I dropped the car off, I talked to someone in the garage asking that someone call me about some possible additional work on the car. I said the same to the Geico representative. They both assured me I would be contacted while the car was there, but I never did get that call. I have to say, the repair job looks good, but the rest of it left me with a sour note, and then some.
4/20/2017
Roxanne B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very impressed with your company. I will recommend you to anyone.
4/10/2017
Jacquelyn K. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car looks like it was never in an accident. ! Friendly staff and great service. They kept me informed every step of the way. It was easy doing business with them. I would recommend Fred Rieser Auto Body.
4/7/2017
Sathyakiran R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service
4/6/2017
Sahil J. VERIFIED CUSTOMER
Vehicle Make : Acura
Did not put the authentic parts on ky car during repair. Parts used were replica. This was an insurance claim so i am not sute if it was my insurance company's fault or bod shops.
4/6/2017
Dave H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Love your helpful personal, but the car was released to me with two things not completed. I assume they were oversights but might be good to have final person inspect details.
4/4/2017
Virginia C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
You cannot tell where any damage was ever done. Great job my Lincoln is perfect again.
4/4/2017
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Kia
My first accident ever. You all did a fantastic job. I have terrible OCD and I can't even tell where the crash was.
3/31/2017
Tammy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service!
3/28/2017
Patricia P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks
3/21/2017
Evon C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I just wanted to advise, you were sending correspondence to my wife, Evon C
3/15/2017
Erin E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My low tire pressure warning has come on every day since I have picked my vehicle. I have had to put air in the tire that was being worked on every day since I picked it up. I will be calling Geico tomorrow to bring it back in.
3/13/2017
Roy H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very courteous and they keep me informed of the progress. Did a great job guys thank you